Combine Oracle’s leading advertising and customer experience
solutions
with Infobip’s best-in-class omnichannel platform to
orchestrate meaningful interactions that
increase
customer
satisfaction, improve campaign performance, and boost sales.
Connecting our digital channels to Oracle’s Digital Assistant, Responsys Campaign Management, and Eloqua Marketing Automation gives you the insights you need to understand your customers, adjust your campaigns, and nurture leads across each stage of the customer journey.
Combine more than one channel on a single platform to get a 360° view of customer interactions. Enable customers to carry conversations from one channel to another – and set up failover options to ensure they receive time-sensitive alerts and information.
Leverage AI technology, various messaging channels, and insights such as “message received” or “link clicked” on the channel your customers use daily to understand them better and deliver exactly what they need.
Rely on the combination of Infobip’s 700+ direct operator connections and reliable network that successfully delivers over 100 billion messages a year, and Oracle's best-in-class marketing and sales solutions for B2C and B2B companies, to help you reach your business goals.
Inform your customers about a new product available or an upgrade of an existing one.
Engage your customers if you have a special discount or offer that they cannot miss
Re-engage customers that show strong intent to buy a specific product or service
Provide world-class support to your customers and ensure their satisfaction
Responses for low-touch queries from your customers
Generate and nurture leads with triggered messages sent on the right channel at the right time, omnicahnnel campaign
Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account
Inform your customers about a new product available or an upgrade of an existing one
Engage your customers if you have a special discount or offer that they cannot miss
Visit our Exchange to see how, with our strategic partners,
we’re combining the best of the cloud communication capabilities
to deliver impactful conversational experiences.
