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Marketing and Customer
Communication Simplified

Combine Oracle’s leading advertising and customer experience
solutions with Infobip’s best-in-class omnichannel platform to
orchestrate meaningful interactions that increase customer
satisfaction, improve campaign performance, and boost sales.

Deliver conversational experiences
that convert

Connecting our digital channels to Oracle’s Digital Assistant, Responsys Campaign Management, and Eloqua Marketing Automation gives you the insights you need to understand your customers, adjust your campaigns, and nurture leads across each stage of the customer journey.

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Omnichannel communication

Combine more than one channel on a single platform to get a 360° view of customer interactions. Enable customers to carry conversations from one channel to another – and set up failover options to ensure they receive time-sensitive alerts and information.

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Conversational experiences

Leverage AI technology, various messaging channels, and insights such as “message received” or “link clicked” on the channel your customers use daily to understand them better and deliver exactly what they need.

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Reliable and secure networks

Rely on the combination of Infobip’s 700+ direct operator connections and reliable network that successfully delivers over 100 billion messages a year, and Oracle's best-in-class marketing and sales solutions for B2C and B2B companies, to help you reach your business goals.

Use Cases

Redesign business-to-consumer communication

  • Oracle Responsys
  • Oracle Digital Assistant
  • Oracle Eloqua

New product promotion

Inform your customers about a new product available or an upgrade of an existing one.

Special offers

Engage your customers if you have a special discount or offer that they cannot miss

Cart abandonment

Re-engage customers that show strong intent to buy a specific product or service 

Customer support

Provide world-class support to your customers and ensure their satisfaction

Automate responses

Responses for low-touch queries from your customers

Lead generation

Generate and nurture leads with triggered messages sent on the right channel at the right time, omnicahnnel campaign

Welcome messages

Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account

New product promotion

Inform your customers about a new product available or an upgrade of an existing one

Special offers

Engage your customers if you have a special discount or offer that they cannot miss

Visit our Exchange

Visit our Exchange to see how, with our strategic partners,
we’re combining the best of the cloud communication capabilities
to deliver impactful conversational experiences.