Azure
Create conversational customer experiences throughout the customer journey with personalized omnichannel communications, automation, and always-on world class leading support.
- WhatsApp Business Platform
- Conversations
- Answers
- Moments
Together, Microsoft and Infobip bring omnichannel
capabilities,
always-on
communications, reliability, and security to the cloud
that help businesses elevate
customer experiences.
From promotion, and retention to support, build long-term relationships with your customers throughout the sales journey with personalized omnichannel communication. Our cloud communication solutions leverage Microsoft Azure, Dynamics 365, and Bot Framework to provide an enhanced customer experience, across all touchpoints at scale.
Orchestrate contextual omnichannel journeys over a variety of digital channels, at the right time, to create meaningful customer relationships.
Our AI technology over Microsoft helps understand customers to provide personalized experiences and intuitive, always-on customer support – in a quick and cost-effective way.
The combination of Infobip’s 700+ direct operator connections and a reliable network that successfully delivers over 100 billion messages a year, and Microsoft’s secure cloud platform provides the security, scalability, and reliability that your business needs.
Visit our Exchange to see how, with our strategic partners,
we’re combining the best of the cloud communication capabilities
to deliver impactful conversational experiences.