Elevating conversational experiences fuelled by GenAI

Together, Microsoft and Infobip bring omnichannel capabilities, always-on communications, reliability, and security fulled by GenAI to the Azure cloud that helps businesses elevate customer experiences.

Connecting businesses with customers at every step of the journey

Building personalized experiences at scale

From promotionand retention to support, build long-term relationships with your customers throughout the sales journey with personalized omnichannel communications. Our cloud communications platform leverages Microsoft Azure, Dynamics 365, Bot Framework, and Power Automate to provide an enhanced customer experience across all touchpoints at scale.

Scalable omnichannel experiences with Infobip AI

Harness Infobip’s AI to orchestrate timely, contextual journeys across digital channels, fostering meaningful customer relationships. Enhance interactions and predict needs with AI-powered analytics for tailored, engaging experiences.

AI-driven personalized automation

Integrated with Microsoft, Infobip’s AI delivers personalized experiences and 24/7 support efficiently. It provides advanced insights for precise personalization and automates interactions across channels for seamless engagement.

Reliable and secure communications

The combination of Infobip’s 800+ direct operator connections and a reliable network that successfully delivers over 100 billion messages a year, and Microsoft’s secure cloud platform provides the security, scalability, and reliability that your business needs.

Try out conversational AI chatbot

Use a conversational marketing chatbot to get answers on how to improve click-through rates, engagement rates, and campaign ROI.

Try for free

Available on Microsoft Azure and AppSource Marketplace

Become a partner.

Your business. Our technology.

Try for free Talk to and expert