Technology Partnerships

Build Innovative Solutions for Omnichannel Communications

Develop the speed and agility to meet your clients' CX needs - now and in the future. Enhance your platform's capability and provide superior customer experiences by integrating our omnichannel communications solutions.

 

What our
technology partners
say about us

Increasing the pace of digital transformation for customers across the globe is the essence of the partnership between Microsoft and Infobip. Enabling omnichannel communication in today’s complex business environment is our joint vision and I’m looking forward to further explorations of the capabilities we’re bringing to the market.

— Marianne Roling, General Manager Small Medium Solutions- Microsoft Logo General Manager Small Medium Solutions- Microsoft

Chat apps, email, messages, video calls and other digital forms of communication are now common bridges for human interaction – and firmly embedded in our everyday lives. We’re excited about this expanded relationship with Infobip, enabling joint clients to be where their customers are, improve the digital experience and ultimately drive business growth.

— Cody Crnkovich, Head of Partner Programs, Adobe Logo Head of Partner Programs, Adobe

We are very excited to open a new window for our customers for a quick, flexible and powerful pad to this new super communicated world, providing solutions that will help them grow, manage and drive their customers to a new superb experience.

— Iñaky Ruiz, CEO of ZASYLOGIC Logo CEO of ZASYLOGIC

Innovate. Create. Grow

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Stay ahead of the curve, always

Create new revenue streams and win new business by expanding your communication solutions and channel portfolio, along with leveraging our global reach and local presence.

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Create end-to-end omnichannel solutions

Increase your technology leadership with an unparalleled portfolio of channels (SMS, Voice, Video, Chat Apps, RCS, Mobile App Messaging) and communication solutions such as a customer engagement hub, chatbot building platform, and digital contact center to provide end-to-end omnichannel CX.

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Drive retention
and loyalty

Integrate our communication solutions to create customer experiences that deliver exceptional value for your clients, ensuring lifetime loyalty.

Achieving Success, Together

Unified communication solution

Unified communication solution

Experience the ease and flexibility of integrating our channel portfolio, security solutions, customer engagement hub, chatbot building platform and digital contact center, all through a single platform available via API or web interface.

Dedicated always-on support

Dedicated always-on support

Enjoy working with a dedicated partner development manager, access relevant tools, and connect with support teams to maximize your partnership journey. We’re by your side from integration, business planning, and identifying opportunities; to approaching clients and implementing use cases.

Global reach, local presence

Global reach, local presence

Facilitate connections and use cases anywhere in the world with our 700+ direct operator connections, 70+ global offices, and local expertise.

Delivering Value Every Step of the Way

Sales and technical support

Sales and technical support

Receive always-on support and guidance from our sales and engineering experts who will help you build, close deals, and scale your service offerings to delight and retain your clients.

Market development 
fund

Market development
fund

Get access to market development funds to showcase our joint value proposition through marketing and sales programs.

Enablement tools at your fingertips

Enablement tools at your fingertips

Get the latest sales toolkits, success stories, marketing recommendations, latest product developments, and other enablement content through our partner portal.

Your Partner Journey, What Happens Next?

  • Technology and business fit

    Technology and business fit

    • Scope market opportunities, use cases and solution design possibilities
    • Create a business plan together
    • Review and verify your integration
  • Partner enablement

    Partner enablement

    • Educate your teams on our products and APIs
    • Access our developer toolkits, partner portal and educational materials
    • Make use of our consultancy and support during the solution build phase
  • Go-to-market activation

    Go-to-market activation

    • Jointly create a marketing plan to back up the business plan
    • Access market development funding
    • Open conversations with a world of new customers
  • Continuous collaboration

    Continuous collaboration

    • Quarterly business reviews to maximize opportunities
    • Continuous education through partner portal, newsletters, and webinars
    • Ongoing collaboration on developing new use case solutions

Discover how we help your business grow:

Mediclinic: Boosting Digital Transformation with Microsoft and Infobip

Making customer service more efficient with the WhatsApp Business API

RCS Business Messaging helps Club Comex increase revenue 115% over SMS

Your business. Just more of it.

Lead the way in creating superior omnichannel customer experiences.

Become a Partner