Optimize your SaaS platform for the conversational era

Unlock the power of Infobip’s conversational communications platform to integrate AI capabilities into your product and deliver enhanced personalized experiences across the entire customer journey.

Become a partner

Unlock communications-led growth opportunities at scale

Position yourself as a key player in the conversational era and tap into a vast $200 billion market
Cover your product gaps and exceed critical KPIs to decrease churn and customer acquisition costs (CAC), while increasing customer lifetime value (CLTV)
Step into a world of opportunity and unlock new revenue streams to drive relevance, engagement, and substantial business expansion

Become a partner

Shape a conversational journey for every use case

Explore potential product integrations to shape a hyper-personalized experience at each stage of the customer journey.

Discovery

Initiate conversations and capture leads with click-to-chat ads on social channels that allow customers to opt-in for promotional notifications.

Sample ISV Technology:

Social media channels and chat apps
Customer data platform (CDP)
ABM software
Advertising platforms
Data platforms

Consideration

Use advanced data to send relevant and meaningful messages that can help guide customers through the sales funnel.

Sample ISV Technology:

Customer relationship management (CRM)
Enterprise resource planning (ERP)
Chatbot provider
Payment provider
Cloud contact center solution
E-commerce platform

Conversion

Facilitate customer purchases or account activation and trigger cart abandonment to complete transactions.

Sample ISV Technology:

Customer relationship management (CRM)
Enterprise resource planning (ERP)
Chatbot provider
Payment provider
Cloud contact center solution
E-commerce platform

Support

Provide always-on customer support through chatbots and live agents.

Sample ISV Technology:

Supply chain management
Cloud contact center solution
Chatbot provider
Digital channels and chat apps
CRM & ERP

Loyalty

Use advanced data to send personalized recommendations to create client stickiness and increase loyalty.

Sample ISV Technology:

Loyalty platform
Cloud contact center solution
Chatbot provider
Marketing automation solution
Customer data platform
CRM & ERP

Integrate our conversational solutions and extend your product capabilities

Integrate our conversational solutions into your tech stack using a single intuitive platform available through APIs or embedded UI and extend your platform capabilities to drive growth.

Customer data platform

People helps collect and unify customer data into a single view to help you craft personalized journeys for your client’s customers.

Customer engagement solution

Moments centralizes customer data allowing you to create personalized omnichannel campaigns that boost ROI and customer loyalty for your clients.

Chatbot building platform

Answers easily integrates with external solutions allowing you to automate customer interaction, reduce operational costs and increase lead generation opportunities for your clients.

Cloud contact center solution

Conversations delivers personalized support with an improved omnichannel experience allowing your clients to boost agent productivity and achieve higher customer satisfaction.

Pick the type of integration that suits your business model

Integrate our conversational solutions into your SaaS platform’s tech stack through a single intuitive platform, accessible via APIs or embedded UI.

Add our capabilities to your platform

Use our APIs and embeddable solutions to enhance your platform. Integrate our SaaS or CPaaS composable elements and make your platform more accessible and communications-ready.

Explore API

Build on top of our platform

Use SaaS endpoints on our platform to create new use cases for your product to better serve your clients’ needs and reach new ones.

Explore API

Why partner with Infobip

Leader

Spearheading the tech industry in the communications space with access to the latest technology.

Global

Helping you scale with 70+ offices and 40+ data centers around the world and 800+ direct operator connection wherever you go.

Expertise

Understanding the conversational use cases and related best practices, whichever geography, customer segment or industry sector you are working within.

Explore the benefits of our partner program

Join our Partner Connect Program and take advantage of the exclusive membership benefits that will help you integrate, go-to-market, and grow your business.

Try for free

Product & Technology

Integrate and build

Developer tools online for 24×7 access including APIs, SDKs
Sandbox for build, test and production environments along with demos
Product roadmap visibility
Free integration build advisory service with implementation and support enablement training

Sales & Marketing

Go-to-market

Account mapping via Crossbeam to find joint customers and prospects
Partner Portal loaded with sales and marketing resources
Partnership kick off package (PR, social, online profile and marketplace listing)
Market development fund (MDF) for approved co-funded campaigns

Business Relationship

Grow exponentially

Partner manager to help you build and execute your business plan
Support from sales, services, and marketing teams on registered opportunities or joint marketing activities
Regular cadence of communications via newsletters, webinars and partner events
Quarterly or annual business review, partner satisfaction surveys and feedback sessions

HOW IT’S DONE?

Our journey together: Ready to enroll?

Do we fit?

Discover: Discuss and align on a mutual vision for our partnership
Identify: Map out synergies from a technology and business perspective
Discuss: Find products, use cases, potential integrations and solution design
Consider: Align on an optimal joint business plan to ensure successful go-to-market activities.

Join us and integrate

Onboard: Completed partnership agreement and financial paperwork to start your Partner Connect Program membership
Get started: Access enablement training and Partner Portal for sales, marketing and technical resources
Integrate: Create your integration, with access to 24×7 online dev tools, utilizing your Partner Sandbox plus a little help from our Integration Build Advisory Service.
Publish: Create your partner profile on our website and publish your integration on Infobip Exchange marketplace.

Go-to-market and grow