Access Infobip Messages API channels and enable seamless customer communication directly within business workflows.
The Infobip Omnichannel Messaging Adapter enhances your Oracle Integration Cloud experience by allowing you to integrate Infobip messaging services into your Oracle Integration Cloud project using triggers to initiate flows, based on incoming messages, and invokes to send messages.
Add Infobip messaging Oracle Integration
- Send messages across any channel, SMS, RCS, MMS, WhatsApp, Apple Messages for Business, Viber Business Messages, Instagram DM, Messenger, and LINE, all directly from Oracle Integration Cloud.
- Trigger automated workflows based on incoming messages and deliver timely communications.
- Personalize your content. Map dynamic customer data from Oracle SaaS applications to tailor every message.
- Enjoy truly global coverage. Reach customers anywhere in the world, regardless of local restrictions or operator requirements.
- Leverage 2-way communication. Let your customers respond, raise requests, or send feedback, right from their preferred channel.
- Gain actionable insights. Access real-time reporting and advanced analytics for delivery, feedback, and engagement, directly within your extension.
- Accelerate deployment. Create connections with minimal configuration, no need for complex setup.
Deliver memorable experiences at every step of the customer journey
- Engage with automated, personalized messages that entertain, inform, and convert, wherever your customers are.
- Welcome new users when they download your app or register on your site.
- Promote new products and special offers that drive conversion rates and increase loyalty.
- Celebrate milestones and special occasions with unique, personal messages—birthdays, anniversaries, and more.
- Recover abandoned carts, remind customers of their interests and motivate them to complete their purchase.
- Send price drop alerts so your customers never miss an opportunity.
- Collect feedback through fast, interactive surveys and polls.
- Run loyalty and retention campaigns with vouchers, rewards, and instant notifications.
About the creator
Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.
