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With ZohoCRM and People CDP integration, drive new and more efficient engagements

About the
integration

Synchronize customer data obtained from ZohoCRM by creating People profiles with these data. This integration is useful for identifying customers when interacting with Infobip’s SaaS offering.

Use cases

  • New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
  • Order Updates. Real-time updates to customers when their item is purchased, all way to delivery, shipment, holding, cancelation, and refunds.
  • Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
  • Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.

Features

  • Audience Sync. This feature lets you get clients' data from ZohoCRM into the People CDP, our Customer Data Platform, and the other way around (2-way sync).
  • Native Integration with Moments. People CDP is natively integrated with our Customer Engagement Solution. With Moments you can drive campaigns and utilize the data you mapped from ZohoCRM.

Prerequisites

  • Infobip account with access to the Portal and Integrations Manager permissions
  • ZohoCRM solution

Pricing

FREE

Integration is free of charge. Additional messaging costs are applied per your consumption.

Try it now!

Try Infobip for free with 100 free messages per channel! Click here  to signup to start sending free personalized messages immediately across SMS, WhatsApp, Viber and email, all from a single interface.

About the
integration

Synchronize customer data obtained from ZohoCRM by creating People profiles with these data. This integration is useful for identifying customers when interacting with Infobip’s SaaS offering.

Use cases

  • New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
  • Order Updates. Real-time updates to customers when their item is purchased, all way to delivery, shipment, holding, cancelation, and refunds.
  • Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
  • Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.

Features

  • Audience Sync. This feature lets you get clients' data from ZohoCRM into the People CDP, our Customer Data Platform, and the other way around (2-way sync).
  • Native Integration with Moments. People CDP is natively integrated with our Customer Engagement Solution. With Moments you can drive campaigns and utilize the data you mapped from ZohoCRM.

Prerequisites

  • Infobip account with access to the Portal and Integrations Manager permissions
  • ZohoCRM solution

Pricing

FREE

Integration is free of charge. Additional messaging costs are applied per your consumption.

Try it now!

Try Infobip for free with 100 free messages per channel! Click here  to signup to start sending free personalized messages immediately across SMS, WhatsApp, Viber and email, all from a single interface.

About the
integration

Synchronize customer data obtained from ZohoCRM by creating People profiles with these data. This integration is useful for identifying customers when interacting with Infobip’s SaaS offering.

Use cases

  • New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
  • Order Updates. Real-time updates to customers when their item is purchased, all way to delivery, shipment, holding, cancelation, and refunds.
  • Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
  • Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.

Features

  • Audience Sync. This feature lets you get clients' data from ZohoCRM into the People CDP, our Customer Data Platform, and the other way around (2-way sync).
  • Native Integration with Moments. People CDP is natively integrated with our Customer Engagement Solution. With Moments you can drive campaigns and utilize the data you mapped from ZohoCRM.

Prerequisites

  • Infobip account with access to the Portal and Integrations Manager permissions
  • ZohoCRM solution

Pricing

FREE

Integration is free of charge. Additional messaging costs are applied per your consumption.

Try it now!

Try Infobip for free with 100 free messages per channel! Click here  to signup and start sending free personalized messages immediately across SMS, WhatsApp, Viber and email, all from a single interface.

About the integrator

Infobip

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.