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Platforms / Zoho

Engage your contacts or leads via Infobip SMS.

About the

Zoho CRM is on-demand Customer Relationship Management software that helps businesses reach out to prospects at the right moment, and engage across channels.

Use Infobip SMS in Zoho CRM to engage your customers in a most efficient way. Send your message either directly to customer or in bulk.

Use cases

  • New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
  • Special offers. Engage your customers if you have a special discount or offer that they cannot miss.
  • Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
  • Event or meeting confirmations. Send automatic messages to your customers to confirm them the upcoming meetings, webinars, online sessions, etc.


  • Global reach. 2 billion customers worldwide.
  • End-to-end encryption. Ensure all conversations are secure and compliant.
  • Real time reporting and analytics. Review your sent messages. Monitor messages to make sure that all sent messages got delivered.
  • Send message to Contacts or Leads directly or in bulk.
  • Personalize messages. Add customer data to messages for better engagement.
  • Real-time status updates. Save message logs in Zoho CRM.
  • Select phone number field to be used for targeting customers.


  • Infobip account with access to the Portal with available SMS channel and WhatsApp channel.
  • Zoho solution.



Separate messaging plans apply for SMS. It's a simple pay-as-you go model per sent message. Top-up your account and start sending messages right away. No commitment or hidden fees.

Try it now!

Try Infobip for free with 100 free messages! Click here to sign up to start sending free personalized SMS messages immediately from a single interface.

About the integrator


Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.