
Improve your mobile engagement with Infobip SMS and Viber
About the
integration
Expand the communication with SALESmanago Mobile Marketing module database contacts by sending messages via Infobip SMS and Infobip Viber.
SALESmanago Mobile Marketing module can help you in diversifying your campaigns – monitor customer activity in the mobile application, expand communication thanks to personalized text messages, and automate their sending using automation rules.
Use Cases
- Global reach. 2 billion customers worldwide.
- End-to-end encryption. Ensure all conversations are secure and compliant.
- Real time reporting and analytics. Measure the results with advanced analytics. Track your customer behaviour in the mobile app. Enrich your CRM with a mobile app behaviour data and location.
- Personalize messages. Personalize content and delivery time for each contact.
- Failover. Failover is enabled and used to switch over to SMS in cases where a primary communication channel fails to deliver a message.
- Automate communication with your contacts on their mobile devices.
- Create fully responsive content tailored to your customers’ mobile devices.
- Use product recommendations in text and push messages.
Features
- Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
- New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
- Special offers. Engage your customers if you have a special discount or offer that they cannot miss.
- Abandoned Cart. Nudge customers to continue shopping in your store when they leave items in the cart but do not complete the order.
- Re-engagement messages. Send messages to engage existing or new customers.
- Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.
Prerequisites
- Infobip account with access to the Portal with available SMS channel and Viber channel.
- SalesManago solution.
Pricing
FREE
Integration is free of charge. Additional messaging costs are applied per your consumption.
Try it now!
Try Infobip for free with 100 free messages per channel! Click here to signup and start sending free personalized messages immediately across SMS and Viber, all from a single interface.
About the
integration
Expand the communication with SALESmanago Mobile Marketing module database contacts by sending messages via Infobip SMS and Infobip Viber.
SALESmanago Mobile Marketing module can help you in diversifying your campaigns – monitor customer activity in the mobile application, expand communication thanks to personalized text messages, and automate their sending using automation rules.
Use Cases
- Rich media. Influence conversion rates. Boost customer engagement using images, videos, and URLs in your messages, using up to 1,000 characters.
- Personalize messages. Personalize content and delivery time for each contact.
- Real time reporting and analytics. Measure the results with advanced analytics. Track your customer behaviour in the mobile app. Enrich your CRM with a mobile app behaviour data and location.
- Fallback option. Guarantee delivery every time, any time. Use the Infobip fallback option to ensure your messages always reach your customers. Combine Viber notifications with SMS through a single platform.
- Automate communication with your contacts on their mobile devices.
- Use product recommendations in text and push messages.
- Create fully responsive content tailored to your customers’ mobile devices.
Features
- Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
- New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
- Special offers. Engage your customers if you have a special discount or offer that they cannot miss.
- Abandoned Cart. Nudge customers to continue shopping in your store when they leave items in the cart but do not complete the order.
- Re-engagement messages. Send messages to engage existing or new customers.
- Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.
Prerequisites
- Infobip account with access to the Portal with available SMS channel and Viber channel.
- SalesManago solution.
Pricing
FREE
Integration is free of charge. Additional messaging costs are applied per your consumption.
Try it now!
Try Infobip for free with 100 free messages per channel! Click here to signup and start sending free personalized messages immediately across SMS and Viber, all from a single interface.
About the integrator

SALESmanago is the no-code, AI driven CDXP (all in One Customer Data Platform & Customer Experience Platform) used by 2500+ midmarket and large Enterprises in 50 countries including Starbucks, Vodafone, Lacoste, New Balance, Victoria’s Secret and many other global brands.