SMS and Viber for SALESmanago

Expand the communication with SALESmanago Mobile Marketing module database contacts by sending messages via Infobip SMS and Infobip Viber. SALESmanago Mobile Marketing module can help you diversify your campaigns – monitor customer activity in the mobile application, expand communication thanks to personalized text messages, and automate their sending using automation rules.

Improve your mobile engagement with Infobip SMS and Viber

• Send SMS and Viber messages from SALESmanago. Automate communication with your contacts on their mobile devices and create fully responsive content tailored to your customers’ mobile devices. Use product recommendations in text and push messages.
• Viber rich media. Influence conversion rates. Boost customer engagement using images, videos, and URLs in your messages, using up to 1,000 characters.
  
• Redundant connectivity and intelligent routing. Ensure your message follows the best delivery path with high delivery rates because of the 700+ direct operator connections.
• End-to-end encryption. Ensure all conversations are secure and compliant.
• Real-time reporting and analytics. Measure the results with advanced analytics. Track your customer behavior in the mobile app. Enrich your CRM with mobile app behavior data and location.
• Personalize messages. Personalize content and delivery time for each contact.
• Fallback option. Guarantee delivery every time, any time. Use the Infobip fallback option to ensure your messages always reach your customers. Combine Viber notifications with SMS through a single platform.
• Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account. 
• New product promotion. Inform your customers about a new product available or an upgrade of an existing one. 
• Special offers. Engage your customers if you have a special discount or offer that they cannot miss. 
• Abandoned Cart. Nudge customers to continue shopping in your store when they leave items in the cart but do not complete the order. 
• Re-engagement messages. Send messages to engage existing or new customers. 
• Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.