urLive strengthens customer engagement by intelligently connecting one-click video customer calls to your team of skilled representatives. Poor customer communications cost businesses over $75 billion annually in lost sales opportunities, a figure that doesn’t account for the impact of customer churn, returns, and negative reviews. AI bots work well for many routine customer inquiries but are inadequate for complex questions. Sometimes you just need to speak with a person. In-person video calls build new levels of confidence and promote your brands and products. urLive makes it easy for your customers to access your skilled staff with one-click video calling from a smart URL that can be conveniently embedded anywhere, including websites, SMS/text messages, and email. A single click starts a high-definition video call. Your customers don’t have to download or install any software or create an account Unlike teleconferencing services, urLive’s Customer Engagement Platform™ allows your team to answer multiple, simultaneous inbound video calls from the same link using skills-based routing, attended call transfer, and integrated scheduling. >The urLive cloud-based platform automatically connects your customers’ needs to your teams’ expertise through easily configured web portal settings. Customer calls can be shared among staff by adding team members, transferring, or forwarding calls. urLive ensures you never miss a call with call queuing and the option for customers to schedule calls with a specific agent. There’s even the capability to increase availability by forwarding calls to trained representatives from urLive Capacity Services™. Reinforce your customers’ confidence in their journey through live video conversations. urLive personalizes customer engagement.Adastra is an international IT consulting company facilitating the transition to the digital era as one-stop shop with deep experience in the following areas: Information management (Data Warehouse and Big Data, Business Intelligence, Cloud)Consulting (Business Consulting, Creative Advisory)Advanced Solutions (Artificial Intelligence, Internet of Things, ESG)Application Development (Mobile Apps, Software Company) For more than 20 years, Adastra supports the biggest names in the business with cutting-edge digital solutions. Be one of them and make better data-driven decisions. Learn more at adastra.digital.Fintech Market (FTM) offers a comprehensive SaaS-based lending and risk management solution for financial service providers. The platform covers loans, deposits, current accounts, and investments and includes features such as CRM, KYC, risk, and debt management. The solution is designed for neobanks, personal and SME loan providers, car leasing businesses, and buy-now-pay-later providers. FTM serves clients in the EU, Mexico, and Indonesia.Our scalable no-code system enables quick implementation and flexibility to build the solution according to your specific needs. With minimal development and integration time, you can speed up change management and improve the adaptability of your business processes. A highly configurable and modular approach gives a chance to customise the software and use it as a complete solution or in independent modules. Separate applications such as Decision Engines for better risk assessment and Banning Policies for improving compliance and customer data oversight can also be integrated into your existing systems.MTN Cameroon is leader of the mobile telephony market in Cameroon. It was created on 15 February 2000, following acquisition of the Camtel Mobile licence by the MTN South African group. 70% of its share capital of 200 000 000 FCFA is owned by MTN International and 30% by the Cameroonian company, Broadband Telecom. As of 31 December 2014, MTN Cameroon has 9.7 million active subscribers being about 58% of the market share.Trifactorial Consulting is a Bengaluru, India-based Business & Technology Consulting firm with expertise in Software Development. Trifactorial runs two B2B SaaS Platforms, in the Mobility (Elektron) and MarTech (www.dekagon.ai) space which are currently deployed with customers in India and in International markets. Specializing in executing end-to-end MVP & POCs for software & technology-led startups, the Trifactorial team has strong exposure within the Indian Startup Eco-System. Technology ConsultingTechnical Requirements Specifications, Solution Architecture & Tech Stack Design, Technical Team Mobilization & SourcingBusiness ConsultingBusiness & Market Validation – Idea / Seed Stage, Product / Service launch & Business, Operations, Market Entry / Access – Middle East, Africa & IndiaSoftware DevelopmentWeb, Mobile Apps & Digital Products / Services, Software Product POCs & MVP Rollouts, Project Delivery, Implementation & ReportingNetcat Technology Solutions Nigeria LTD is your IT solutions, IT consultant and technology partner. Netcat Technology Solutions is a duly registered company with registration number RC1609462.We provide innovative IT solutions to small, medium sized businesses and enterprises in Nigeria since 2009.We also provide innovative managed IT services that are cost effective, current and adaptive. We are digitally transforming various industries including banking, finance, insurance, oil and gas, manufacturing, hospitality, Government, education, travel, tourism, e-commerce, health and telecommunications with technology.The world of technology is continuously changing and so must you. Organizations are looking for cost effective methods of delivering value to their clients, grow their business, meet business objectives and goals, and gain a greater return on their investment.As a managed IT service provider (MSP), IT-VAR Company, and OEM’s channel partner, we are ready to be your go to technology partner. We will insure your technology investments with SLA (Service Level Agreements).You don’t have to look any further if you’re looking for a professional and reliable technology partner, IT consultant, and IT solutions. You’ve come to the right place. We have a team of seasoned and well trained IT professionals and experts who are knowledgeable, and work with integrity to ensure all of your technology needs are met and exceeded.We are the right choice for your IT projects including your IT consultant or outsourcing needs.Netcat Technology Solutions Nigeria LTD is a customer centric company and we take customer relationship very serious. This is part of our success story and what you will be getting when you make us your technology partner.Specialist on provide technology for customer experience.First company to implement a 100% digital operation and develop robots with humanized voiceJurcevic Consulting specialize in providing and implementing change across all aspects of business with our consistent hands-on approach. From on-premise to cloud to digital transformation, our services give you & your customers a competitive advantage by decreasing time to market, unlocking the business value of existing systems and delivering relevant information to those who need it when they need it.At Status Data we specialize in elevating your customer communications. Our focus is twofold: keeping your customer data current and providing powerful communication tools to communicate at high delivery and effectiveness. Trust us to maintain the most recent and accurate contact data for your customers. Reach your clients through various channels, expanding your communication effortlessly.Datapos(M) Sdn Bhd (“Datapos”) is a market leader in the data and document processing (DDP) industry in Malaysia. The Companyhas commenced business operations since 1995.
