Dialog Broadband Networks Pvt.Ltd.
Bringing omnichannel messaging platform to amplify customer engagement and enhance customer experience
About the company
Dialog Enterprise is Sri Lanka’s largest Business solution provider and leader in Unified communication, Data Center and Broadband internet. In its drive to become the most trusted ICT brand of the country, Dialog Enterprise serves over 35,000 corporates and enterprises offering diverse services such as Mobile & Fixed connectivity, IDC, converged ICT & IOT solutions, content services, security, tracking & metering services cementing its position as one of the leading players in the Enterprise market. With Infobip, Dialog provides an omnichannel messaging platform that will help Enterprises bring customer experience to the next level through contextual engagement. As part of the partnership, Enterprises will have access to SaaS solutions for customer engagement, customer support and bot-building tools. All SaaS solutions, are built on top of the cPaaS layer that consists of different messaging channels like SMS, voice, email and chat apps like WhatsApp, Viber and Facebook Messanger. Operating in Sri Lanka
Regions of operations
Sri Lanka
Products
Answers, Conversations, CPaaS, Moments
