BeCloud Solutions
CCaaS Platform
About the company
BeCloud Solutions is an international company with over 15 years of experience in B2B services and solutions in Customer Experience. Understanding the needs of the market, we have created a unique, reliable, and flexible technology that covers every process needed for optimal Customer Service: a 100% Cloud Contact Center solution. BeInContact, our multichannel platform, can be integrated with different communication channels such as Voice, Mail, SMS, Webchat, social media, Messagistic Apps, etc. It includes various features such as IVR, ACD, a Campaign Manager, Report and Analysis tools as well as a fully-fledged Predictive Dialer System.
Regions of operations
Belgium, Denmark, France, Germany, Ireland, Italy, Spain, Switzerland, United Kingdom
Industry focus
Energy, Utilities & Waste, Healthcare & Fitness, Production & Manufacturing, Retail & eCommerce, Telecoms, Transportation & Logistics
Products
Answers, CPaaS
Primary specialty
ISV
