Logo Oracle Responsys
Platforms / Oracle Responsys

Increase Oracle Responsys Engagement Effectiveness with omnichannel messaging

About the
integration

Using a single platform, marketing organizations can manage and orchestrate all interactions with their customers across email, mobile, social, display, and the web.

Infobip Native SMS Integration enables you to send promotional or transactional messages directly from Oracle Responsys. The solution offers one-way or two-way (conversational) communication and multiple sender numbers.

You can search for INFOBIP from the SMS Public Aggregator Network page, where you can also view prices, as well as terms, and conditions for the services provided. Once you have chosen the service, you can then order the mobile codes and sender names.

About the
integration

Using a single platform, marketing organizations can manage and orchestrate all interactions with their customers across email, mobile, social, display, and the web.

Deliver better customer experience and send real-time alerts and notifications

REACH OUT TO YOUR CUSTOMERS OVER THEIR FAVOURITE APP

  • The average user checks WhatsApp more then 23 times per day
  • 68% of users agreed that WhatsApp is the easiest way to connect with a business

COLLECT OPT-INS AND SEND RICH MEDIA MESSAGES USING VERIFIED SENDER NAME AND BUSINESS PROFILE

  • Send welcome messages to newly registered users
  • Inform customers about their loyalty points and status change
  • Share real time updates on financial transactions
  • Share package delivery location
  • Send invoices as documents in a WhatsApp message

INCLUDE WHATSAPP BUSINESS AND EXPERIENCE

  • Increased number of customers who will opt-in to receive your message
  • Improved message visibility, open and click-through rates
  • Increased customer retention rate as a result of improved customer experience

About the
integration

By integrating Infobip Viber API for Business to Oracle Responsys Programs you can send promotional or transactional messages directly from Oracle Responsys Program Management. It’s designed to enable you to create personalized messages based on the interests and preferences of individual customers and prospects. Our solution offers one-way communication and multiple sender numbers.

Features of Infobip Viber on Oracle Responsys

REACH OUT TO YOUR CUSTOMERS OVER THEIR FAVOURITE APP

  • Every month, hundreds of millions of people connect with their friends and families through messaging, high-quality voice and video calling, and more for free.
  • All one-to-one conversations on Viber and personal chats, as well as all group chats, are protected by built-in end-to-end encryption, so you can rest assured that your conversations are always safe.

INCLUDE VIBER BUSINESS EXPERIENCE:

  • Send messages combining text, images and links
  • Include fields from profile list in message text
  • Save the delivery status of the last message (delivered, seen, expired)
  • Detailed message reports in Infobip Portal

About the integrator

Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia.