About the
integration
Deliver better customer experience and send real-time alerts and notifications with Infobip WhatsApp, SMS and Viber for Oracle Eloqua directly from Campaigns.
Use cases
- 2-way communication. Customers can raise requests and send feedback via SMS, WhatsApp and Viber.
- Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
- New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
- Special offers. Engage your customers if you have a special discount or offer that they cannot miss.
- Cart abandonment/form drop. Re-engage customers that show strong intent to buy a specific product or service.
- Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.
Features
- Send WhatsApp message directly from Campaigns.
- Global reach. 2 billion customers worldwide.
- End-to-end encryption. Ensure all conversations are secure and compliant.
- Real time reporting and analytics.
- Rich media. To enrich the communication, and keep customers engaged, different kinds of rich media can be used: text, images and web links.
- Rich message templates. Templates are used to ensure messages are personalized and unified. They can be enriched with numerous media options to make sure they stand out.
- Personalize messages. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.
- Reply Buttons. Help customers choose from up to three personalized response options when talking to a chatbot or live agent.
- Check message delivery from Campaign.
Prerequisites
- Infobip account with access to the Portal with available SMS channel, WhatsApp channel and Viber channel.
- Oracle Eloqua solution.
Pricing
FREE
Integration is free of charge. Additional messaging costs are applied per your consumption.
Try it now!
Try Infobip for free with 100 free messages per channel! Click here to sign up to start sending free personalized messages immediately across SMS, WhatsApp and Viber, all from a single interface.
About the
integration
Deliver better customer experience and send real-time alerts and notifications with Infobip WhatsApp, SMS and Viber for Oracle Eloqua directly from Campaigns.
Use cases
- 2-way communication. Customers can raise requests and send feedback via SMS, WhatsApp and Viber.
- Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
- New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
- Special offers. Engage your customers if you have a special discount or offer that they cannot miss.
- Cart abandonment/form drop. Re-engage customers that show strong intent to buy a specific product or service.
- Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.
Features
- Send SMS message directly from Oracle Eloqua Campaigns
- Global SMS coverage. You don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.
- High delivery rates because of the 700+ direct operator connections, which increases the speed of delivery and redundancy, reduces grey routes and low latency.
- Real time reporting and analytics.
- Local support. 24/7 support in 10 different languages.
- Personalize messages. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.
- Track URL clicks and save activity in customer profile.
- Collect opt-out for excluding audience.
- Check message delivery from Campaign.
Prerequisites
- Infobip account with access to the Portal with available SMS channel, WhatsApp channel and Viber channel.
- Oracle Eloqua solution.
Pricing
FREE
Integration is free of charge. Additional messaging costs are applied per your consumption.
Try it now!
Try Infobip for free with 100 free messages per channel! Click here to sign up to start sending free personalized messages immediately across SMS, WhatsApp and Viber, all from a single interface.
About the
integration
Deliver better customer experience and send real-time alerts and notifications with Infobip WhatsApp, SMS and Viber for Oracle Eloqua directly from Campaigns.
Use cases
- 2-way communication. Customers can raise requests and send feedback via SMS, WhatsApp and Viber.
- Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
- New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
- Special offers. Engage your customers if you have a special discount or offer that they cannot miss.
- Cart abandonment/form drop. Re-engage customers that show strong intent to buy a specific product or service.
- Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.
Features
- Send Viber message directly from Campaigns.
- Verified account. Get your blue tick. Get recognized with a verified sender name, and send messages with a blue tick.
- Rich media. Influence conversion rates. Boost customer engagement using images, videos, and URLs in your messages, using up to 1,000 characters.
- Personalize messages. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.
- Check message delivery and seen status directly from Campaign.
Prerequisites
- Infobip account with access to the Portal with available SMS channel, WhatsApp channel and Viber channel.
- Oracle Eloqua solution.
Pricing
FREE
Integration is free of charge. Additional messaging costs are applied per your consumption.
Try it now!
Try Infobip for free with 100 free messages per channel! Click here to sign up to start sending free personalized messages immediately across SMS, WhatsApp and Viber, all from a single interface.
About the integrator
Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.