About the
integration
Boost marketing campaigns with Infobip SMS integration.
Infobip messaging integration with Microsoft Dynamics 365 Sales helps you to enhance the customer journey by using automated messaging to guide customers toward a decision. Reach a larger audience through their preferred communication channels for improved engagement and highly successful marketing campaigns.
Use cases
- Onboarding. Simplify the sign-up and onboarding process.
- Customer engagement. Engage the Customer with relevant content and increase their lifetime value.
- Lead generation. Generate and nurture leads with triggered messages sent on the right channel at the right time, omnichannel campaigns.
- Operational efficiency. A single interface lets you communicate effectively over multiple channels.
- Retention. Increase retention by building one-on-one relationships with customers via cross-channel support.
Features
- Global SMS coverage. You don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.
- Templates. Customize and personalize notification messages sent to customers.
- Receive inbound messages and orchestrate customer journeys based on message keyword.
- Track messages and create actions based on delivery reports.
- Failover. Failover is enabled and used to switch over to SMS in cases where a primary communication channel fails to deliver a message.
Prerequisites
- Infobip account with access to the Portal with available SMS channel, WhatsApp channel and Viber channel.
- Microsoft Dynamics 365 Marketing solution.
Pricing
FREE
Integration is free of charge. Additional messaging costs are applied per your consumption.
Try it now!
Try Infobip for free with 100 free messages per channel! Sign up to start sending free personalized messages immediately across SMS, all from a single interface.
About the
integration
Boost marketing campaigns with Infobip Viber integration
Infobip messaging integration helps you to enhance the customer journey by using automated messaging to guide customers towards a decision. Reach a larger audience through their preferred communication channels for improved engagement and highly successful marketing campaigns.
Use cases
- Onboarding. Simplify the sign-up and onboarding process.
- Customer engagement. Engage the Customer with relevant content and increase their lifetime value.
- Lead generation. Generate and nurture leads with triggered messages sent on the right channel at the right time, omnichannel campaigns.
- Operational efficiency. A single interface lets you communicate effectively over multiple channels.
- Retention. Increase retention by building one-on-one relationships with customers via cross-channel support.
Features
- Rich media. Influence conversion rates. Boost customer engagement using images, videos, and URLs in your messages, using up to 1,000 characters.
- Receive inbound messages and orchestrate customer journeys based on message keyword.
- Personalize messages. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.
- Real-time reporting and analytics. Track messages and create actions based on delivery reports.
- Create a failover scenario based on message status. Use the Infobip fallback option to ensure your messages always reach your customers. Combine Viber with SMS through a single platform.
Prerequisites
- You need to set up your own Infobip account, quick and easy, to send Viber messages
- Microsoft Dynamics Marketing application
Pricing
It's a simple pay-as-you go model per sent message. Top-up your account and start sending messages right away. No commitment or hidden fees.
Try it now!
Try Infobip for free with 100 free messages per channel! Sign up to start sending free personalized messages immediately across WhatsApp, all from a single interface.
About the
integration
Boost marketing campaigns with Infobip WhatsApp integration.
Infobip messaging integration with Microsoft Dynamics 365 Sales helps you to enhance the customer journey by using automated messaging to guide customers toward a decision. Reach a larger audience through their preferred communication channels for improved engagement and highly successful marketing campaigns.
Use cases
- Onboarding. Simplify the sign-up and onboarding process.
- Customer engagement. Engage the Customer with relevant content and increase their lifetime value.
- Lead generation. Generate and nurture leads with triggered messages sent on the right channel at the right time, omnichannel campaigns.
- Operational efficiency. A single interface lets you communicate effectively over multiple channels.
- Retention. Increase retention by building one-on-one relationships with customers via cross-channel support.
Features
- Global reach. 2 billion customers worldwide. Receive inbound messages and orchestrate customer journeys based on message keyword.
- Rich message templates. Templates are used to ensure messages are personalized and unified. They can be enriched with numerous media options to make sure they stand out.
- Personalize messages. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.
- Track messages and create actions based on delivery reports.
- Create a failover scenario based on message status. Use the Infobip fallback option to ensure your messages always reach your customers. Combine WhatsApp with SMS through a single platform
Prerequisites
- Infobip account with access to the Portal with available WhatsApp channel.
- Microsoft Dynamics 365 Marketing solution.
Pricing
FREE
Integration is free of charge. Additional messaging costs are applied per your consumption.
Try it now!
Try Infobip for free with 100 free messages per channel! Sign up to start sending free personalized messages immediately across WhatsApp, all from a single interface.
About the integrator
Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.