Logo Jira
Platforms / Jira

Enable your support agents to access issue data captured by and stored in JIRA

About the
integration

Jira integration connects your Jira account to Conversations. You can create Jira detailed tickets with attachments and link them to your agents.

Use cases

Live back-office support

Agents can create tickets containing any required collateral like summary, description, and media attachments that help back-office teams to be more productive and efficient without leaving the main conversations desktop.

Customer support

Provider world-class support to your customers and ensure their satisfaction.

Features

Context Cards

This Jira integration allows you to create or manage your Jira tickets directly from Conversations, our Contact-Center-as-a-Solution.

Prerequisites 

  • Infobip account with access to the Portal and Integrations Manager permissions
  • Jira solution

Pricing

FREE

Separate messaging plans apply for Conversations. Conversations usage is charged and it corresponds to you package contract.

Start now!

Try Infobip for free with 100 free messages per channel! Sign up to start sending free personalized messages immediately across SMS, WhatsApp, Viber and email, all from a single interface. Click here to access.

About the integrator

Infobip

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.