Platforms
/
Jira
Enable your support agents to access issue data captured by and stored in JIRA
About the
integration
Jira integration connects your Jira account to Conversations. You can create Jira detailed tickets with attachments and link them to your agents.
Use cases
- Live back-office support. Agents can create tickets containing any required collateral like summary, description, and media attachments that help back-office teams to be more productive and efficient without leaving the main conversations desktop.
- Customer support. Provider world-class support to your customers and ensure their satisfaction.
Features
- Context Cards. This Jira integration allows you to create or manage your Jira tickets directly from Conversations, our Contact-Center-as-a-Solution.
Prerequisites
- Infobip account with access to the Portal and Integrations Manager permissions
- Jira solution
Pricing
FREE
Separate messaging plans apply for Conversations. Conversations usage is charged and it corresponds to you package contract.
Start now!
Try Infobip for free with 100 free messages per channel! Sign up to start sending free personalized messages immediately across SMS, WhatsApp, Viber and email, all from a single interface. Click here to access.
About the integrator
Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.