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Best practices in Customer Experience


About the company

Imagine CX is a business consulting firm whose mission is to be a strategic ally of companies developing high-impact Customer Experience and digital transformation initiatives.

Our use cases cover the areas of Marketing, Sales, Service, and analytically crosswise. We are Oracle Gold Partners.
Some of the use cases we work on are the following: Business process automation, Omnichannel (we incorporate innovative technologies such as Chatbot) and Vista 360, Predictive Analytics, Self-service, Balanced Score Card automation, Business Intelligence Strategies, among others.

Imagine CX has a team of Consultants with more than 15 years of experience, led by MBAs, professionals, and specialists in information technology.

Operating in LATAM – Colombia, Puerto Rico.

Regions of

Latin America

Industry focus

Marketing and Advertising Services, Retail & E-commerce



Primary specialty

Digital Consulting

Technology specialty

ORACLE, Vista 360