SMS for Zoho

Send SMS directly from Zoho workspace

Zoho CRM is on-demand Customer Relationship Management software that helps businesses reach out to prospects at the right moment, and engage across channels.
Use Infobip SMS in Zoho CRM to engage your customers in the most efficient way. Send your message either directly to the customer or in bulk.

Engage your contacts or leads via Infobip SMS

  • Send SMS message to Contacts or Leads directly or in bulk. With global SMS coverage, you don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.
  • Redundant connectivity and intelligent routing. Ensure your message follows the best delivery path with high delivery rates because of the 700+ direct operator connections.
  • End-to-end encryption. Ensure all conversations are secure and compliant.
  • Real time reporting and analytics. Review your sent messages. Monitor messages to make sure that all sent messages got delivered.
  • Personalize messages. Add customer data to messages for better engagement.
  • Real-time status updates. Save message logs in Zoho CRM.
  • Select phone number field to be used for targeting customers.
  • New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
  • Special offers. Engage your customers if you have a special discount or offer that they cannot miss.
  • Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
  • Event or meeting confirmations. Send automatic messages to your customers to confirm the upcoming meetings, webinars, online sessions, etc.


  • Integration is free of charge. Additional messaging costs are applied per your consumption.
  • Infobip account. Infobip account with access to the Portal with available SMS channel and WhatsApp channel. Start your free trial.
  • Zoho account. You will need an active Zoho account.

About the creator

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.