SMS and WhatsApp for WebEngage

Deliver hyper-personalized engagement via SMS and WhatsApp through WebEngage

WebEngage, a full-stack marketing automation platform, is integrating with Infobip to provide SMS and WhatsApp as the latest engagement channel for its users. Achieve higher conversions and revenue by unlocking WhatsApp as an engagement channel for businesses. Engage offline with personalized and actionable SMS messages to create seamless brand experiences. Backed by real-time insights and intuitive features, the bound is to deliver high-impact messages each time.

Deliver hyper-personalized engagement via Infobip SMS and WhatsApp through WebEngage

  • Send SMS and WhatsApp messages. Reach your customers globally with Infobip SMS and WhatsApp, and don't think about the location of your customer or local regulations, we have you covered so you can scale easily.
  • WhatsApp rich media. To enrich the communication, and keep customers engaged, different kinds of rich media can be used: images, videos, files, location sharing, contacts, web links, audio files, buttons, product messages, list messages, and stickers.
  • WhatsApp rich message templates. Templates are used to ensure messages are personalized and unified. They can be enriched with numerous media options to make sure they stand out.
  • Real time reporting and analytics. Optimize your Campaigns using data from your Dashboard that shows reports of messages that were sent, delivered, or sent in error.
  • Onboarding. Simplify the sign-up and onboarding process.
  • Customer engagement. Engage the Customer with the relevant content and increase their lifetime value.
  • Lead generation. Generate and nurture leads with triggered messages sent on the right channel at the right time, omnicahnnel campaigns.
  • Operational efficiency. A single interface lets you communicate effectively over multiple channels.
  • Retention. Increase retention by building one-on-one relationships with customers via cross-channel support.


  • Integration is free of charge. Additional messaging costs are applied per your consumption.
  • Infobip account with access to the Portal with available SMS channel and WhatsApp channel. Start your free trial
  • WebEngage solution.


  • Integration is free of charge. Separate messaging plans apply for SMS and WhatsApp. It's a simple pay-as-you go model per sent message. Top-up your account and start sending messages right away. No commitment or hidden fees.
  • Infobip account with access to the Portal with available SMS channel and WhatsApp channel. 
  • Try Infobip for free with 100 free messages per channel! Click here to sign up to start sending free personalized messages immediately across SMS and WhatsApp, all from a single interface.
  • WebEngage solution.

About the creator

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs.