<p>Unlock comprehensive communication with
your SugarCRM customers by connecting SugarCRM profiles to your Infobip
solutions. Personalize communication with your customers by connecting the
Infobip customer data platform, People, to SugarCRM data and trigger marketing
campaigns, personalize chatbots, and empower contact center agents via your
customer's preferred channels.</p><p></p><ul dir="" ><li><strong>Automated 2-way data sync.</strong> Keep
customer profile data consistent across both platforms so your data is always
up to date.</li><li><strong>Customer behavior sync.</strong> Connect
customer actions to re-engage customers and assist them along their journey.</li></ul><p></p><p></p><h2>Upgrade your customer engagements with Moments</h2><p></p><ul dir="" ><li><strong>Personalized messaging on your
customer's favorite channel.</strong> Provide tailored experience for your customers
based on information from your SugarCRM store, all from your customer's
preferred communication channel. Use SMS, WhatsApp, Viber, Email, Voice (IVR),
Line, Mobile Push, In-app Messaging and RCS to engage customers and ensure
their satisfaction.</li><li><strong>Engagement. </strong>Keep customers
engaged with relevant and customized messages.</li><li><strong>Order updates.</strong> Inform customers
about their order status – from shipping to refunds.</li><li><strong>Welcome messages. </strong>Greet your
new customers when they have downloaded your app, visited your website for the
first time, or created an account.</li><li><strong>Special moments. </strong>Make customers
feel special by sending them wishes and special offers on birthdays,
anniversaries, and other special occasions.</li></ul><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><h2>Create next-level automated chatbots with Answers</h2><p></p><ul dir="" ><li><strong>Personalized chatbots. </strong>Go
beyond surface-level chatbots by using profile and event information from your SugarCRM
account, all using your customer's preferred channel.</li><li><strong>A consistent experience across
channels.</strong> Create chatbots for SMS, WhatsApp, Viber, Line, RCS, Live Chat,
Instagram Business, Google Business Messages, Facebook Messenger, Apple
Messages for Business, and Telegram, and use data from SugarCRM to create a
more meaningful experience for your customers.</li><li><strong>Confirm and update contact
info.</strong> Let your chatbot get updated customer information, then store it in both
Infobip People and SugarCRM.</li></ul><p></p><p></p><p></p><p></p><h2>Keep contact center agents up to date with customer data
in Conversations</h2><p></p><ul dir="" ><li><strong>Complete profiles for your
contact center.</strong> Empower your contact center agents with up-to-date customer
profiles and events so they can give the best customer experience via SMS,
WhatsApp, Viber, Line, RCS, Live Chat, Instagram, Google Business Messages,
Facebook, Apple Messages for Business, Telegram, KakaoTalk, email, Google Play,
Voice and Video, all from the same workspace.</li><li><strong>Update profile information.</strong> Customer data updated by agents in People are automatically saved to SugarCRM.</li></ul><p></p><p></p><h1>How it works?</h1><h2>Connect to your SugarCRM account</h2><p>After adding the app to your Infobip
account, enter your SugarCRM credentials and map your SugarCRM data to Infobip
People.</p><h2>Activate the data sync in the Infobip portal</h2><p>While the data sync is active, customer
profile updates and their events in SugarCRM will be reflected in Infobip
People, and vice versa.</p><p>For more information on how to set up this
integration, visit our <a href="https://www.infobip.com/docs/integrations/sugarcrm-for-people">documentation</a>.</p><p>Unlock comprehensive communication with
your Zoho customers by connecting Zoho profiles to your Infobip solutions.
Personalize communication with your customers by connecting the Infobip
customer data platform, People, to Zoho data and trigger marketing campaigns,
personalize chatbots, and empower contact center agents via your customer's
preferred channels.</p><p></p><ul dir="" ><li><strong>Automated 2-way data sync:</strong> Keep
customer profile data consistent across both platforms so your data is always
up to date.</li><li><strong>Customer behavior sync:</strong> Connect
customer actions to re-engage customers and assist them along their journey.</li></ul><h2>Upgrade your customer engagements with Moments<br></h2><p></p><ul dir="" ><li><strong>Personalized messaging on your
customer's favorite channel. </strong>Provide tailored experience for your customers
based on information from your Zoho store, all from your customer's preferred
communication channel. Use SMS, WhatsApp, Viber, Email, Voice (IVR), Line,
Mobile Push, In-app Messaging and RCS to engage customers and ensure their
satisfaction.</li><li><strong>Engagement. </strong>Keep customers
engaged with relevant and customized messages.</li><li><strong>Welcome messages.</strong> Greet your
new customers when they have downloaded your app, visited your website for the
first time, or created an account.</li><li><strong>Special moments. </strong>Make customers
feel special by sending them wishes and special offers on birthdays,
anniversaries, and other special occasions.</li></ul><p></p><p></p><p></p><p></p><p></p><p></p><h2>Create next-level automated chatbots with Answers<br></h2><p></p><ul dir="" ><li><strong>Personalized chatbots. </strong>Go
beyond surface-level chatbots by using profile and event information from your Zoho
account, all using your customer's preferred channel.</li><li><strong>A consistent experience across
channels.</strong> Create chatbots for SMS, WhatsApp, Viber, Line, RCS, Live Chat,
Instagram Business, Google Business Messages, Facebook Messenger, Apple
Messages for Business, and Telegram, and use data from Zoho to create a more
meaningful experience for your customers.</li><li><strong>Confirm and update contact
info. </strong>Let your chatbot get updated customer information, then store it in both
Infobip People and Zoho.</li></ul><p></p><p></p><p></p><p></p><p></p><h2> Keep contact center agents up to date with customer data
in Conversations</h2><p></p><ul dir="" ><li><strong>Complete profiles for your
contact center.</strong> Empower your contact center agents with up-to-date customer
profiles and events so they can give the best customer experience via SMS,
WhatsApp, Viber, Line, RCS, Live Chat, Instagram, Google Business Messages,
Facebook, Apple Messages for Business, Telegram, KakaoTalk, email, Google Play,
Voice and Video, all from the same workspace.</li><li><strong>Update profile information. </strong>Customer data updated by agents in People are automatically saved to Zoho.</li></ul><p></p><p></p><h1>How it works?</h1><h2>Connect to your Zoho</h2><p>After adding the app to your Infobip
account, enter your Zoho credentials and map your Zoho data to Infobip People.</p><h2>Activate the data sync in the Infobip portal</h2><p>While the data sync is active, customer
profile updates and their shopping events in Zoho will be reflected in Infobip
People, and vice versa.</p><p>For more information on how to set up this
integration, visit our <a href="https://www.infobip.com/docs/integrations/zoho-crm-for-people">documentation</a>.</p><p>Unlock comprehensive communication with
your HubSpot customers by connecting HubSpot profiles to your Infobip
solutions. Personalize communication with your customers by connecting the
Infobip customer data platform, People, to HubSpot data and trigger marketing
campaigns, personalize chatbots, and empower contact center agents via your
customer's preferred channels.</p><ul dir="" ><li><strong>Automated 2-way data sync. </strong>Keep
customer profile data consistent across both platforms so your data is always
up to date.</li><li><strong>Customer behavior sync. </strong>Connect
customer actions to re-engage customers and assist them along their journey.</li></ul><h2>Upgrade your customer engagements with Moments</h2><ul dir="" ><li><strong>Personalized messaging on your
customer's favorite channel. </strong>Provide a tailored experience for your customers
based on information from your HubSpot account, all from your customer's
preferred communication channel. Use SMS, WhatsApp, Viber, Email, Voice (IVR),
Line, Mobile Push, In-app Messaging and RCS to engage customers and ensure
their satisfaction.</li><li><strong>Engagement.</strong> Keep customers
engaged with relevant and customized messages.</li><li><strong>Order updates. </strong>Inform customers
about their order status – from shipping to refunds.</li><li><strong>Welcome messages. </strong>Greet your
new customers when they have downloaded your app, visited your website for the
first time, or created an account.</li><li><strong>Special moments.</strong> Make customers
feel special by sending them wishes and special offers on birthdays,
anniversaries, and other special occasions.</li></ul><h2>Create next-level automated chatbots with Answers</h2><ul dir="" ><li><strong>Personalized chatbots.</strong> Go
beyond surface-level chatbots by using profile and event information from your HubSpot
account, all using your customer's preferred channel.</li><li><strong>A consistent experience across
channels.</strong> Create chatbots for SMS, WhatsApp, Viber, Line, RCS, Live Chat,
Instagram Business, Google Business Messages, Facebook Messenger, Apple
Messages for Business, and Telegram, and use data from HubSpot to create a more
meaningful experience for your customers.</li><li><strong>Confirm and update contact
info.</strong> Let your chatbot get updated customer information, then store it in both
Infobip People and HubSpot.</li></ul><h2>Keep contact center agents up to date with customer data
in Conversations</h2><ul dir="" ><li><strong>Complete profiles for your
contact center. </strong>Empower your contact center agents with up-to-date customer
profiles and events so they can give the best customer experience via SMS,
WhatsApp, Viber, Line, RCS, Live Chat, Instagram, Google Business Messages,
Facebook, Apple Messages for Business, Telegram, KakaoTalk, email, Google Play,
Voice and Video, all from the same workspace.</li><li><strong>Update profile information.</strong> Customer data updated by agents in People are automatically saved to HubSpot.</li></ul><h1>How it works?</h1><h2>Connect to your HubSpot</h2><p>After adding the app to your Infobip
account, enter your HubSpot credentials and map your HubSpot data to Infobip
People.</p><h2>Activate the data sync in the Infobip portal</h2><p>While the data sync is active, customer
profile updates and their events in HubSpot will be reflected in Infobip
People, and vice versa.</p><p>For more information on how to set up this
integration, visit our <a href="https://www.infobip.com/docs/integrations/hubspot-for-people" target="_blank" rel="noreferrer noopener">documentation</a>.</p><p></p><p>Unlock comprehensive communication with
your customers by connecting Salesforce profiles to your Infobip solutions.
Personalize communication with your customers by connecting the Infobip
customer data platform, People, to Salesforce data and trigger marketing
campaigns, personalize chatbots, and empower contact center agents via your
customer's preferred channels.</p><ul dir="" ><li><strong>Automated 2-way data sync.</strong> Keep
customer profile data consistent across both platforms so your data is always
up to date.</li><li><strong>Customer behavior sync.</strong> Connect
customer actions like to re-engage customers and assist them along their
journey.</li></ul><h2>Upgrade your customer engagements with Moments</h2><ul dir="" ><li><strong>Personalized messaging on your
customer's favorite channel.</strong> Provide tailored experience for your customers
based on information from your Salesforce account, all from your customer's
preferred communication channel. Use SMS, WhatsApp, Viber, Email, Voice (IVR),
Line, Mobile Push, In-app Messaging and RCS to engage customers and ensure
their satisfaction.</li><li><strong>Engagement. </strong>Keep customers
engaged with relevant and customized messages.</li><li><strong>Order updates.</strong> Inform customers
about their order status – from shipping to refunds.</li><li><strong>Welcome messages. </strong>Greet your
new customers when they have downloaded your app, visited your website for the
first time, or created an account.</li><li><strong>Special moments.</strong> Make customers
feel special by sending them wishes and special offers on birthdays,
anniversaries, and other special occasions.</li></ul><h2>Create next-level automated chatbots with Answers</h2><ul dir="" ><li><strong>Personalized chatbots.</strong> Go
beyond surface-level chatbots by using profile and event information from your
Salesforce account, all using your customer's preferred channel.</li><li><strong>A consistent experience across
channels. </strong>Create chatbots for SMS, WhatsApp, Viber, Line, RCS, Live Chat,
Instagram Business, Google Business Messages, Facebook Messenger, Apple
Messages for Business, and Telegram and use data from Salesforce to create a
more meaningful customer experience.</li><li><strong>Confirm and update contact
info. </strong>Let your chatbot get updated customer information, then store it in both
Infobip People and Salesforce.</li></ul><h2>Keep contact center agents up to date with customer data
in Conversations</h2><ul dir="" ><li><strong>Complete profiles for your
contact center. </strong>Empower your contact center agents with up-to-date customer
profiles and events so they can give the best customer experience via SMS,
WhatsApp, Viber, Line, RCS, Live Chat, Instagram, Google Business Messages,
Facebook, Apple Messages for Business, Telegram, KakaoTalk, email, Google Play,
Voice and Video, all from the same workspace.</li><li><strong>Update profile information.</strong> Customer data updated by agents in People are automatically saved to
Salesforce.</li></ul><h1>How it works?</h1><h2>Connect to your Salesforce</h2><p>After adding the app to your Infobip
account, enter your Salesforce credentials and map your Salesforce data to
Infobip People.</p><h2>Activate the data sync in the Infobip portal</h2><p>While the data sync is active, customer
profile updates and events in Salesforce will be reflected in Infobip People,
and vice versa.</p><p>For more information on how to set up this
integration, visit our <a href="https://www.infobip.com/docs/integrations/salesforce-integration" >documentation</a>.</p><p>Unlock comprehensive communication with
your VTEX customers by connecting VTEX profiles to your Infobip solutions.
Personalize communication with your VTEX buyers by connecting the Infobip
customer data platform, People, to VTEX data and trigger marketing campaigns,
personalize chatbots, and empower contact center agents via your customer's
preferred channels.</p><ul dir="" ><li><strong>Automated 2-way data sync. </strong>Keep
customer profile data consistent across both platforms so your data is always
up to date.</li><li><strong>Customer behavior sync. </strong>Connect
customer actions like abandoned carts and purchases to re-engage customers and
assist them along their journey.</li></ul><h2>Upgrade your customer engagements with Moments</h2><ul dir="" ><li><strong>Personalized messaging on your
customer's favorite channel:</strong> Provide tailored experience for your customers
based on information from your VTEX store, all from your customer's preferred
communication channel. Use SMS, WhatsApp, Viber, Email, Voice (IVR), Line,
Mobile Push, In-app Messaging and RCS to engage customers and ensure their
satisfaction.</li><li><strong>Engagement:</strong> Keep customers
engaged with relevant and customized messages.</li><li><strong>Order updates:</strong> Inform customers
about their order status – from shipping to refunds.</li><li><strong>Cart reminders:</strong> Re-engage and
remind customers about items they wanted to buy.</li><li><strong>Welcome messages: </strong>Greet your
new customers when they have downloaded your app, visited your website for the
first time, or created an account.</li><li><strong>Special moments: </strong>Make customers
feel special by sending them wishes and special offers on birthdays,
anniversaries, and other special occasions.</li></ul><h2>Create next-level automated chatbots with Answers</h2><ul dir="" ><li><strong>Personalized chatbots:</strong> Go
beyond surface-level chatbots by using profile and event information from your VTEX
account, all using your customer's preferred channel.</li><li><strong>A consistent experience across
channels:</strong> Create chatbots for SMS, WhatsApp, Viber, Line, RCS, Live Chat,
Instagram Business, Google Business Messages, Facebook Messenger, Apple
Messages for Business, and Telegram, and use data from VTEX to create a more
meaningful experience for your customers.</li><li><strong>Confirm and update contact info: </strong>CLet your chatbot get updated customer information, then store it in both
Infobip People and VTEX.</li><li>To create a full ecommerce
shopping chatbot for your VTEX store, use this integration in conjunction with
our VTEX connector for chatbots.</li></ul><h2>Keep contact center agents up to date with customer data
in Conversations</h2><ul dir="" ><li><strong>Complete profiles for your
contact center.</strong> Empower your contact center agents with up-to-date customer
profiles and events so they can give the best customer experience via SMS,
WhatsApp, Viber, Line, RCS, Live Chat, Instagram, Google Business Messages,
Facebook, Apple Messages for Business, Telegram, KakaoTalk, email, Google Play,
Voice and Video, all from the same workspace.</li><li><strong>Update profile information. </strong>Customer data updated by agents in People are automatically saved to VTEX.</li></ul><p>How it works?<br></p><h2>Connect to your VTEX store</h2><p>After adding the app to your Infobip
account, enter your VTEX credentials and map your VTEX data to Infobip People.</p><h2>Activate the data sync in the Infobip portal</h2><p>While the data sync is active, customer
profile updates and their shopping events in VTEX will be reflected in Infobip
People, and vice versa.</p><p>For more information on how to set up this
integration, visit our <a href="https://www.infobip.com/docs/integrations/vtex" target="_blank" rel="noreferrer noopener">documentation</a>.</p><p>Unlock comprehensive communication with
your Adobe Marketo Engage users by connecting the Infobip customer data
platform, People, to Marketo Engage data. Personalize communication with your
Marketo Engage users by connecting and seamlessly integrating with Infobip
customer engagement solution, Moments. </p><p></p><ul dir="" ><li><strong>Automated two-way data sync. </strong>Keep customer profile data consistent across both platforms so your data is
always up to date.</li><li><strong>Customer behavior sync.</strong> Connect
customer actions to assist them along their buying journey and nurture relationships
after a successful purchase.</li></ul><p></p><h2>Upgrade your customer engagements with Moments</h2><p></p><p></p><p></p><ul dir="" ><li><strong>Personalized messaging on your
customer's favorite channel</strong><strong>: </strong>Provide tailored experience for your customers
based on information from your Adobe Marketo Engage, all from your customer's
preferred communication channel. Use SMS, WhatsApp, Viber, Email, Voice (IVR),
Line, Mobile Push, In-app Messaging and RCS to engage customers and ensure
their satisfaction.</li><li><strong>Engagement.</strong> Keep customers
engaged with relevant and customized messages.</li><li><strong>Order updates.</strong> Inform customers
about their order status – from shipping to refunds.</li><li><strong>Welcome messages.</strong> Greet your
new customers when they have downloaded your app, visited your website for the
first time, or created an account.</li><li><strong>S</strong><strong><strong>pecial</strong> moments.</strong> Make customers
feel special by sending them wishes and special offers on birthdays,
anniversaries, and other special occasions.</li></ul><p></p><h2>Create next-level automated chatbots with Answers</h2><p></p><ul dir="" ><li><strong>Personalized chatbots.</strong> Go
beyond surface-level chatbots by using profile and event information from your Adobe
Marketo Engage account, all using your customer's preferred channel.</li><li><strong>A consistent experience across
channels.</strong> Create chatbots for SMS, WhatsApp, Viber, Line, RCS, Live Chat,
Instagram Business, Google Business Messages, Facebook Messenger, Apple
Messages for Business, and Telegram, and use data from Adobe Marketo Engage to
create a more meaningful experience for your customers.</li><li><strong>Confirm and update contact
info.</strong> Let your chatbot get updated customer information, then store it in both
Infobip People and Adobe Marketo Engage.</li></ul><h2>Keep contact center agents up to date with customer data
in Conversations</h2><p></p><ul dir="" ><li><strong>Complete profiles for your
contact center.</strong> Empower your contact center agents with up-to-date customer
profiles and events so they can give the best customer experience via SMS,
WhatsApp, Viber, Line, RCS, Live Chat, Instagram, Google Business Messages,
Facebook, Apple Messages for Business, Telegram, KakaoTalk, email, Google Play,
Voice and Video, all from the same workspace.</li><li><strong>Update profile information.</strong> Customer data updated by agents in People are automatically saved to Adobe
Marketo Engage.</li></ul><h1>How it works?</h1><h2>Connect to your Adobe Marketo Engage</h2><p>After adding the app to your Infobip
account, enter your Adobe Marketo Engage credentials and map your Adobe Marketo
Engage data to Infobip People.</p><h2>Activate the data sync in the Infobip portal</h2><p>While the data sync is active, customer
profile updates and their events in Adobe Marketo Engage will be reflected in
Infobip People, and vice versa.</p><p>For more information on how to set up this
integration, visit our <a href="https://www.infobip.com/docs/integrations/marketo-for-people">documentation</a>.</p><p>Map the data gathered with Microsoft Dynamics 365 and import them to the Infobip customer data platform, People to trigger marketing campaigns, personalize chatbots, and empower contact center agents via your customer's preferred channels.<br></p><p></p><ul><li>
<strong>Automated 2-way data sync.</strong> Keep customer profile data consistent across both platforms so your data is always up to date.</li><li>
<strong>Customer behavior sync.</strong> Connect customer actions to re-engage customers and assist them along their journey.</li></ul>
<h2>Upgrade your customer engagements with Moments</h2><ul><li>
<strong>Personalized messaging on your customer's favorite channel. </strong>Provide tailored experience for your customers based on information from your Microsoft Dynamics 365 account, all from your customer's preferred communication channel. Use SMS, WhatsApp, Viber, Email, Voice (IVR), Line, Mobile Push, In-app Messaging and RCS to engage customers and ensure their satisfaction.</li><li>
<strong>Engagement.</strong> Keep customers engaged with relevant and customized messages.</li><li>
<strong>Order updates. </strong>Inform customers about their order status – from shipping to refunds.</li><li>
<strong>Welcome messages.</strong> Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.</li><li>
<strong>Special moments. </strong>Make customers feel special by sending them wishes and special offers on birthdays, anniversaries, and other special occasions.</li></ul><h2>Create next-level automated chatbots with Answers</h2><ul><li>
<strong>Personalized chatbots.</strong> Go beyond surface-level chatbots by using profile and event information from your Microsoft Dynamics 365 account, all using your customer's preferred channel.</li><li>
<strong>A consistent experience across channels.</strong> Create chatbots for SMS, WhatsApp, Viber, Line, RCS, Live Chat, Instagram Business, Google Business Messages, Facebook Messenger, Apple Messages for Business, and Telegram, and use data from Microsoft Dynamics 365 to create a more meaningful experience for your customers.</li><li>
<strong>Confirm and update contact info.</strong> Let your chatbot get updated customer information, then store it in both Infobip People and Microsoft Dynamics 365.</li></ul><h2>Keep contact center agents up to date with customer data in Conversations</h2><ul><li>
<strong>Complete profiles for your contact center.</strong> Empower your contact center agents with up-to-date customer profiles and events so they can give the best customer experience via SMS, WhatsApp, Viber, Line, RCS, Live Chat, Instagram, Google Business Messages, Facebook, Apple Messages for Business, Telegram, KakaoTalk, email, Google Play, Voice and Video, all from the same workspace.</li><li>
<strong>Update profile information.</strong> Customer data updated by agents in People are automatically saved to Microsoft Dynamics 365.</li></ul><br><h1>How it works?<br></h1><h2>Connect to your Microsoft Dynamics 365</h2><p>After adding the app to your Infobip account, enter your Microsoft Dynamics 365 credentials and map your Microsoft Dynamics 365 data to Infobip People.
</p><h2>Activate the data sync in the Infobip portal<br></h2><p>While the data sync is active, customer profile updates and events in Microsoft Dynamics 365 will be reflected in Infobip People, and vice versa.<br></p><p>
For more information on how to set up this integration, visit our
<a href="https://www.infobip.com/docs/integrations/microsoft-dynamics-365-and-people-module">documentation</a>.</p>
<p>Unlock comprehensive communication with your BigCommerce
customers by connecting BigCommerce profiles to your Infobip solutions.
Personalize communication with your BigCommerce buyers by connecting the
Infobip customer data platform, People, to BigCommerce data and trigger
marketing campaigns, personalize chatbots, and empower contact center agents
via your customer's preferred channels.</p><ul dir="" ><li><strong>Automated 2-way data sync. </strong>Keep customer profile
data consistent across both platforms so your data is always up to date.</li><li><strong>Customer behavior sync.</strong> Connect customer actions
like abandoned carts and purchases to re-engage customers and assist them along
their journey.</li></ul><h2>Upgrade your customer engagements with Moments<br></h2><ul dir="" ><li><strong>Personalized messaging on your customer's
favorite channel. </strong>Provide tailored experience for your customers based on
information from your BigCommerce store, all from your customer's preferred
communication channel. Use SMS, WhatsApp, Viber, Email, Voice (IVR), Line,
Mobile Push, In-app Messaging and RCS to engage customers and ensure their
satisfaction.</li><li><strong>Engagement.</strong> Keep customers engaged with relevant
and customized messages.</li><li><strong>Order updates.</strong> Inform customers about their
order status – from shipping to refunds.</li><li><strong>Cart reminders.</strong> Re-engage and remind customers
about items they wanted to buy.</li><li><strong>Welcome messages. </strong>Greet your new customers when
they have downloaded your app, visited your website for the first time, or
created an account.</li><li><strong>Special moments.</strong> Make customers feel special by
sending them wishes and special offers on birthdays, anniversaries, and other
special occasions.</li></ul><h2>Create next-level automated chatbots with Answers<br></h2><ul dir="" ><li><strong>Personalized chatbots.</strong> Go beyond surface-level
chatbots by using profile and event information from your BigCommerce account,
all using your customer's preferred channel.</li><li><strong>A consistent experience across channels. </strong>Create
chatbots for SMS, WhatsApp, Viber, Line, RCS, Live Chat, Instagram Business,
Google Business Messages, Facebook Messenger, Apple Messages for Business, and
Telegram, and use data from BigCommerce to create a more meaningful experience
for your customers.</li><li><strong>Confirm and update contact info.</strong> Let your
chatbot get updated customer information, then store it in both Infobip People
and BigCommerce.</li><li>To create a full ecommerce shopping chatbot for
your BigCommerce store, use this integration in conjunction with our BigCommerce
connector for chatbots.<br></li></ul><h2>Keep contact center agents up to date with customer data in Conversations</h2><ul dir="" ><li><strong>Complete profiles for your contact center.</strong> Empower your contact center agents with up-to-date customer profiles and events
so they can give the best customer experience via SMS, WhatsApp, Viber, Line,
RCS, Live Chat, Instagram, Google Business Messages, Facebook, Apple Messages
for Business, Telegram, KakaoTalk, email, Google Play, Voice and Video, all
from the same workspace.</li><li><strong>Update profile information. </strong>Customer data
updated by agents in People are automatically saved to BigCommerce.</li></ul><h1>How it works?<br></h1><h2>Connect to your BigCommerce store<br></h2><p>After adding the app to your Infobip account, enter your BigCommerce
credentials and map your BigCommerce data to Infobip People.</p><h2>Activate the data sync in the Infobip portal<br></h2><p>While the data sync is active, customer profile updates and
their shopping events in BigCommerce will be reflected in Infobip People, and
vice versa.<br></p><p>For more information on how to set up this integration,
visit our <a href="https://www.infobip.com/docs/integrations/bigcommerce" target="_blank" rel="noreferrer noopener">documentation</a>.<br></p><p>Elevate your customer experience by linking
Adobe Commerce to Infobip powerful suite of communication solutions. Integrate
real-time data to enhance your marketing campaigns, optimize chatbots, and
support your agents with critical insights—all accessible from your customer’s
preferred communication channels.<br></p><p></p><ul dir="" ><li><strong>Automated 2-way data sync.</strong><strong> </strong>Keep
customer profile data consistent across both platforms so your data is always
up to date.</li><li><strong>Customer behavior sync. </strong>Connect
customer actions like abandoned carts and purchases to re-engage customers and
assist them along their journey.</li></ul><p></p><h2>Upgrade your customer engagements with Moments</h2><p></p><ul dir="" ><li><strong>Personalized messaging on your
customer's favorite channe</strong><strong>l.</strong> Provide tailored experience for your customers,
fueled by data from Adobe Commerce, via SMS, WhatsApp, Viber, Email, Voice
(IVR), Line, Mobile Push, In-app Messaging and RCS.</li><li><strong>Engagement.</strong> Keep customers
engaged with relevant and customized messages.</li><li><strong>Order updates.</strong> Inform customers
about their order status – from shipping to refunds.</li><li><strong>Cart reminders.</strong> Re-engage and
remind customers about items they wanted to buy.</li><li><strong>Welcome messages.</strong><strong> </strong>Greet your
new customers when they have downloaded your app, visited your website for the
first time, or created an account.</li><li><strong>Special moments.</strong> Make customers
feel special by sending them wishes and special offers on birthdays,
anniversaries, and other special occasions.</li></ul><p></p><h2>Create next-level automated chatbots with Answers</h2><p></p><ul dir="" ><li><strong>Personalized chatbots.</strong> Incorporate Adobe Commerce data to provide personalized and enriched chatbot
interactions on various channels, offering real-time order and product
information.</li><li><strong>A</strong><strong> consistent experience across
channels.</strong> Create chatbots for SMS, WhatsApp, Viber, Line, RCS, Live Chat,
Instagram Business, Google Business Messages, Facebook Messenger, Apple
Messages for Business, and Telegram, and use data from Adobe Commerce to create a
more meaningful experience for your customers.</li><li><strong>Customer profile enrichmen</strong><strong>t. </strong>Enhance customer profiles dynamically during chatbot interactions, ensuring
tailored customer experiences.</li><li><strong>To create a full ecommerce
shopping chatbot for your Adobe Commerce store, use this integration with our
Adobe Commerce Answers block.</strong></li></ul><p></p><h2>Keep contact center agents up to date with customer data
in Conversations</h2><p></p><ul dir="" ><li><strong>Complete profiles for your
contact center.</strong><strong> </strong>Empower your contact center agents with up-to-date customer
profiles and events to give the best customer experience via SMS, WhatsApp,
Viber, Line, RCS, Live Chat, Instagram, Google Business Messages, Facebook,
Apple Messages for Business, Telegram, KakaoTalk, email, Google Play, Voice and
Video, all from the same workspace.</li><li><strong>Update profile information.</strong> Customer data updated by agents in People are automatically saved to Adobe Commerce.</li><li><strong>To empower your contact center
agents with more information from your Adobe Commerce store, use this
integration with Adobe Commerce Context Card.</strong></li></ul><p></p><p> </p><h1>How it works?</h1><h2>Connect to your Adobe Commerce Store</h2><p>After adding the app to your Infobip
account, enter your Adobe Commerce application key and token to sync your
customer data with People, the customer database platform, and use it in all
Infobip products.</p><h2>Activate the data sync in the Infobip portal</h2><p>While the data sync is active, customer
profile updates in Adobe Commerce will be reflected in Infobip People, and vice
versa.</p><p>For more information on how to set up this
integration, visit our <a href="https://www.infobip.com/docs/integrations/adobe-commerce">documentation</a>.<br></p><p>Unlock comprehensive communication with your Shopify customers by
connecting Shopify profiles to your Infobip solutions. Personalize
communication with your Shopify buyers by connecting the Infobip customer data
platform, People, to Shopify data and trigger marketing campaigns, personalize
chatbots, and empower contact center agents via your customer's preferred
channels.</p><ul dir="" ><li><strong>Automated 2-way data sync.</strong><strong> </strong>Keep customer profile data consistent across both platforms so
your data is always up to date.</li><li><strong>Customer behavior sync.</strong> Connect customer actions and events like abandoned carts and
purchases to re-engage customers and assist them along their journey.</li></ul><h2>Upgrade your customer engagements with Moments</h2><ul dir="" ><li><strong>Personalized messaging on your
customer's favorite channel.</strong> Provide tailored experience for your customers
based on information from your Shopify store, all from your customer's
preferred communication channel. Use SMS, WhatsApp, Viber, Email, Voice (IVR),
Line, Mobile Push, In-app Messaging and RCS to engage customers and ensure
their satisfaction.</li><li><strong>Engagement. </strong>Keep customers
engaged with relevant and customized messages.</li><li><strong>Order updates. </strong>Inform customers
about their order status – from shipping to refunds.</li><li><strong>Cart reminders. </strong>Re-engage and
remind customers about items they wanted to buy.</li><li><strong>Welcome messages.</strong> Greet your
new customers when they have downloaded your app, visited your website for the
first time, or created an account.</li><li><strong>Special moments.</strong> Make customers
feel special by sending them wishes and special offers on birthdays,
anniversaries, and other special occasions.</li></ul><h2>Create next-level automated chatbots with Answers</h2><ul dir="" ><li><strong>Personalized chatbots.</strong> Go
beyond surface-level chatbots by using profile and event information from your Shopify
account, all using your customer's preferred channel.</li><li><strong>A consistent experience across
channels.</strong> Create chatbots for SMS, WhatsApp, Viber, Line, RCS, Live Chat,
Instagram Business, Google Business Messages, Facebook Messenger, Apple
Messages for Business, and Telegram, and use data from Shopify to create a more
meaningful experience for your customers.</li><li><strong>Confirm and update contact
info. </strong>Let your chatbot get updated customer information, then store it in both
Infobip People and Shopify.</li><li>To create a full ecommerce
shopping chatbot for your Sopify store, use this integration in conjunction
with our Shopify connector for chatbots.</li></ul><h2>Keep contact center agents up to date with customer data
in Conversations</h2><ul dir="" ><li><strong>Complete profiles for your
contact center.</strong> Empower your contact center agents with up-to-date customer
profiles and events so they can give the best customer experience via SMS,
WhatsApp, Viber, Line, RCS, Live Chat, Instagram, Google Business Messages,
Facebook, Apple Messages for Business, Telegram, KakaoTalk, email, Google Play,
Voice and Video, all from the same workspace.</li><li><strong>Update profile information. </strong>Customer data updated by agents in People are automatically saved to Shopify.</li><li>To empower your contact center
agents with more information from your Shopify store, use this integration in
conjunction with Shopify for contact center.</li></ul><h1>How it works?</h1><h2>Connect to your Shopify store</h2><p>After adding the app to your Infobip
account, enter your Shopify credentials and map your Shopify data to Infobip
People.</p><h2>Activate the data sync in the Infobip portal</h2><p>While the data sync is active, customer
profile updates and their shopping events in Shopify will be reflected in
Infobip People, and vice versa.</p><p>For more information on how to set up this
integration, visit our <a href="https://www.infobip.com/docs/integrations/shopify">documentation.</a></p>
