Integration between Infobip and Synerise allows you to send SMS from Infobip to a dynamically created customer segment in the Synerise platform.<h2>Smart communication for amazing customer experience backed by AI</h2><ul><li><strong>Send SMS.</strong> With global SMS coverage you don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.</li><li><strong>Redundant connectivity and intelligent routing. </strong>Ensure your message follows the best delivery path with high delivery rates because of the 700+ direct operator connections.</li><li><strong>Personalize messages. </strong>Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.</li><li><strong>Real-time status updates. </strong>We know when there is an error on the message end, so you can react and engage the customer through another channel.<br></li></ul><p>Pipedrive is a web-based CRM and pipeline management tool, designed to help small teams manage complex and long processes.<br></p><p>Manage your Pipedrive workflows and keep your daily tasks, meetings, and sales opportunities on track with Infobip Notifier. Get activity reminders directly to a mobile device, empower your salespeople, and be sure they will react on time.<br></p><h2>Integrate SMS with your CRM and make sure your salespeople never miss a thing</h2><ul dir="" ><li>Ever missed a deadline, meeting or an important call with an important customer? Get notified on time.</li><li>SMS is a great choice for sending important information and reminders. Infobip Notifier enables sending scheduled SMS messages triggered by various activities on Pipedrive.</li><li>Infobip’s SMS integration is ideal for every sales team member – from sales executives to sales administrators because it keeps them focused and engaged.<br></li></ul><h2>Add SMS capabilities to Pipedrive CRM with Infobip Notifier</h2><p></p><ul><li><strong>Send SMS.</strong> With global SMS coverage, you don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.</li><li><strong>Redundant connectivity and intelligent routing. </strong>Ensure your message follows the best delivery path with high delivery rates because of the 700+ direct operator connections.</li><li><strong>Be reminded and take action. </strong>Set automatic reminders and get an SMS in a predefined timeslot.</li><li><strong>Communicate with their team members. </strong>Notifications can be sent to team members when tasks are assigned.</li><li><strong>Track sales opportunities, daily tasks and meetings. </strong>Define which activities need to be triggered with the SMS Notifier.<br></li></ul><h1>How it works?<br></h1><h2>Connect Pipedrive with Infobip</h2><p>To enable SMS capabilities in Pipedrive, you will need an Infobip account and a Pipedrive API token. If you do not have an Infobip account, you can get it <a href="https://www.infobip.com/signup?signup_source=PipedriveSMS">here</a>.<br>As for acquiring the Pipedrive API token, follow <a href="https://support.pipedrive.com/hc/en-us/articles/207344545">these steps</a>.</p><h2>Create a Pipedrive webhook using the form<br></h2><p>To obtain SMS notification capabilities, you have to create a Pipedrive webhook linked to Infobip. The first step is to generate a webhook URL and help you with that you can use our URL creator tool. Fill out the form and generate an appropriate webhook url.</p><p></p><p>We have integrated with PubNub, a secure global Data Stream Network (DSN) and real-time infrastructure-as-a-service (IaaS) company that offers APIs for building secure real-time Mobile, Web, and IoT apps. Building real-time apps with PubNub is easy. With Infobip SMS function even easier.</p><h2>Optimize resources with Infobip SMS API and easily send text messages<br></h2><ul dir="" ><li><strong>Send SMS.</strong> With global SMS coverage, you don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.</li><li><strong>High delivery rates</strong> because of the 700+ direct operator connections, which increases the speed of delivery and redundancy, reduces grey routes and low latency.</li><li><strong>Redundant connectivity and intelligent routing.</strong> Ensure your message follows the best delivery path. Intelligent Delivery​.</li><li><strong>Failover. </strong>Failover is enabled and used to switch over to SMS in cases where a primary communication – Push Notifications, fails to deliver a message.<br></li><li><strong>Real-time reporting and analytics.</strong> Built real-time dashboards that are meant to provide immediate actionable insight.</li><li><strong>Personalize messages.</strong> Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.</li><li><strong>Auto Alerts.</strong> Send reminders for important information and reminders. With an SMS alert, you can reach the user who might miss the critical information on the dashboard and trigger SMS notifications for IoT devices when something wrong is detected.</li><li><strong>Real-time messages. </strong>Distribution and delivery of messages designed to be consumed or otherwise in real-time.</li><li><strong>Transactional notifications.</strong> Users can receive updates on orders, schedule deliveries and pick-ups, or receive a reminder for appointments.</li><li><strong>Re-engagement messages. </strong>Send messages to engage existing or new customers. Drive e-commerce shoppers back to your mobile store with customized content and exclusive offers via SMS.</li><li><strong>Invite new users into your Chat for Mobile and Web. </strong>Bring new users into your chat by extending a social invite link via SMS. SMS-based social Invites allow existing chat users to recommend it to their contacts and friends with only one tap, and without ever leaving your app.</li></ul><p>Mambu integration with Infobip’s SMS API enables Mambu clients, microfinance institutions worldwide to quickly and easily send real-time automatic notifications to their customers over the SMS channel and improve security by implementing SMS-based 2-factor authentication. In the latter instance, the SMS channel is used for the delivery of authentication PINs needed when accessing online services. </p><h2>Build great banking experiences with Mambu with Infobip SMS </h2><ul dir="" ><li><strong>Send SMS.</strong> With global SMS coverage you don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily. </li><li><strong>Redundant connectivity and intelligent routing. </strong>Ensure your message follows the best delivery path with high delivery rates because of the 700+ direct operator connections.</li><li><strong>Real-time status updates. </strong>We know when there is an error on the message end, so you can react and engage the customer through some other channel. </li><li><strong>Local support. </strong>24/7 support in 10 different languages.</li><li><strong>Ensure Security. </strong>Provide verification and authentication codes to customers during login via fast and secure SMS messages. </li><li><strong>Real-time messages. </strong>Distribution and delivery of messages designed to be consumed or otherwise in real-time. </li><li><strong>One-time passwords.</strong> Authenticate the phone number of your potential customers by sending them a 2FA.</li></ul><p></p><p>OmniChat enables cross-channel support for customers on a single interface for agents. Use WhatsApp and SMS with Jira Service Management and advance your customer relationships to meaningful, personalized, and contextual messages – on the channels they prefer.</p><h2>Be with your customers at every touch-point of their journey with Jira and Infobip SMS and WhatsApp<br></h2><p></p><p>Customer support. World-class support to create the best possible SMS and WhatsApp solution that will engage the customers.<br></p><ul><li><strong>Send SMS and WhatsApp messages.</strong> Reach your customers via their preferred channel and enable customers to raise requests and send feedback via SMS and WhatsApp 2-way communication.</li><li><strong>Real-time messages</strong><strong>.</strong> Distribution and delivery of messages designed to be consumed or otherwise in real-time.</li><li><strong>Personalized customer profiles.</strong> Agents can create a complete customer profile overview.</li><li><strong>Global reach.</strong> You don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily to 2 billion customers worldwide.</li><li><strong>Redundant connectivity and intelligent routing.</strong> Ensure your message follows the best delivery path.</li><li><strong>WhatsApp rich media.</strong> To enrich communication, and keep customers engaged, different kinds of rich media can be used: images, videos, files, location sharing, contacts, web links, audio files, buttons, product messages, list messages, and stickers.</li><li><strong>WhatsApp rich message templates.</strong> Templates are used to ensure messages are personalized and unified. They can be enriched with numerous media options to make sure they stand out.</li><li><strong>WhatsApp reply buttons.</strong> Help customers choose from up to three personalized response options when talking to a chatbot or live agent.</li><li><strong>Real-time status updates.</strong> We know when there is an error on the message end, so you can react and engage the customer through some other channel.</li><li><strong>Local support.</strong> 24/7 support in 10 different languages.</li><li>Configure a custom project and request type for numbers.</li><li>Add a phone number for existing JSM Customers and switch to omni-communication.</li></ul><h2>Pricing<br></h2>Application is charged depending on the number of seats you have. You can see the calculation on the <a href="https://marketplace.atlassian.com/apps/1223887/omnichat-for-jira-service-management?hosting=cloud&tab=pricing">link</a>.<br>Separate messaging plans apply for SMS and WhatsApp. It's a simple pay-as-you-go model per sent message. Top up your account and start sending messages right away. No commitments or hidden fees.<br ><p></p><p>Quadient Inspire Messenger helps businesses send SMS messages using Infobip solutions, track the delivery status, manage the sent and scheduled messages, and view detailed statistics in real-time. Quadient’s customer communications management (CCM) platform, Inspire, allows to extend existing communication templates to new channels, enabling business users and subject matter experts to directly own the content featured across omnichannel projects, without implementing new digital-only solutions or engaging expensive agencies.<br></p><p></p><p ></p><p>WebEngage, a full-stack marketing automation platform, is integrating with Infobip to provide SMS and WhatsApp as the latest engagement channel for its users. Achieve higher conversions and revenue by unlocking WhatsApp as an engagement channel for businesses. Engage offline with personalized and actionable SMS messages to create seamless brand experiences. Backed by real-time insights and intuitive features, the bound is to deliver high-impact messages each time.</p><h2>Deliver hyper-personalized engagement via Infobip SMS and WhatsApp through WebEngage</h2><ul dir="" ><li><strong>Send SMS and WhatsApp messages.</strong> Reach your customers globally with Infobip SMS and WhatsApp, and don't think about the location of your customer or local regulations, we have you covered so you can scale easily.</li><li><strong>WhatsApp rich media.</strong> To enrich the communication, and keep customers engaged, different kinds of rich media can be used: images, videos, files, location sharing, contacts, web links, audio files, buttons, product messages, list messages, and stickers.</li><li><strong>WhatsApp rich message templates.</strong> Templates are used to ensure messages are personalized and unified. They can be enriched with numerous media options to make sure they stand out.</li><li><strong>Real time reporting and analytics.</strong> Optimize your Campaigns using data from your Dashboard that shows reports of messages that were sent, delivered, or sent in error.</li><li><strong>Onboarding.</strong> Simplify the sign-up and onboarding process.</li><li><strong>Customer engagement.</strong> Engage the Customer with the relevant content and increase their lifetime value.</li><li><strong>Lead generation.</strong> Generate and nurture leads with triggered messages sent on the right channel at the right time, omnicahnnel campaigns.</li><li><strong>Operational efficiency.</strong> A single interface lets you communicate effectively over multiple channels.</li><li><strong>Retention.</strong> Increase retention by building one-on-one relationships with customers via cross-channel support.</li></ul><p></p><h2>Prerequisites<br></h2><ul dir="" ><li><strong>Integration is free of charge.</strong> Additional messaging costs are applied per your consumption.</li><li><strong>Infobip account with access to the Portal with available SMS channel and WhatsApp channel. </strong><a href="https://www.infobip.com/signup?signup_source=InfobipWebEngage" title="Start your free trial">Start your free trial</a>. </li><li><b>WebEngage solution.</b></li></ul><p >Getting a user's address fields right is not only a major confidence builder at the checkout, but is often a legal requirement. Address.dev is an Infobip Exchange app that helps you validate address field forms that reflect the local geographic format. This way, inputting and verifying addresses from different countries is simplified.</p><p >Now, for Infobip chatbot building platform you can verify addresses from users using the chatbot, so any legal requirements will be fulfilled and incomplete addresses will be a thing of the past.</p><h2 >Features</h2><ul ><li><b>Address checker.</b> This feature provides accurate address fields for the country a user has input. Based on the user input, relevant address fields will follow for the user to populate accordingly. For example, if a user is located in the United Kingdom, and inputs that they are located there, the chatbot will then only answer with address fields relevant to the United Kingdom, Address Line 1, Address Line 2, Post Code (including correct formatting) etc.</li></ul><h2 >Use cases</h2><ul ><li><b>Chatbot addresses verifications.</b> For an online retail shop, Address.dev can be used to verify the addresses of the customers who purchase products on the retail site. It can also be used to verify addresses for customers returning and requesting refunds or for customer admin purposes.</li></ul><h2 >Pricing</h2><ul ><li>Introductory early beta pricing of 25 USD per month. Charging per instance.</li></ul><p>Every minute matters when it comes to creating great email. With an average ROI of 36:1, email has the potential to drive revenue and help you reach your marketing goals, but broken emails break trust.<br></p><p>That’s why Litmus Email Previews are integrated within Infobip, empowering you to test emails across 100+ email clients, devices, and reading environments in a single click!<br></p><h2>Use cases<br></h2><p></p><ul><li><strong>Preview your email on different devices. </strong>Check how your email will appear on different devices such as desktops, laptops, tablets, and mobile phones. This will help you optimize your design for different screen sizes and resolutions.</li><li><strong>Preview your email on different email platforms.</strong> Your email may look different on different email platforms, so it's crucial to test it on popular platforms like Outlook, Windows Mail, Apple Mail, and Gmail. This way, you can ensure that your email design and functionality will be consistent across different platforms.</li><li><strong>Preview your email on different operating systems.</strong> Email recipients can access their emails on various operating systems such as Windows, macOS, iOS, and Android. Test your email on different operating systems to ensure that it looks and functions correctly, regardless of the operating system.</li><li><strong>Preview your email on different browsers. </strong>Test how your email looks on different browsers like Chrome, Firefox, and Microsoft Edge. This will help you ensure that your email design is consistent and functional on all popular browsers.</li><li><strong>Preview your email in dark mode.</strong> With the increasing popularity of dark mode, it's essential to test how your email looks in both light and dark modes. This will help you ensure that your email is legible and looks good on both modes.</li><li><strong>Improve the design of your emails.</strong> Adjust your email design and level up user experience based on the email previews.</li><li><strong>Send your emails without worrying about what they will look like. </strong>Avoid the stress and send your emails with security so that they will be shown how you want them no matter the device, email platform, operating system, browser, or light/dark mode.</li></ul><h2>Features</h2><ul><li><strong>Multi-device preview. </strong>With this feature, you can preview your email on different devices and screen sizes, helping you optimize your email design for various devices.</li><li><strong>Email platform preview. </strong>This feature allows you to preview your email on popular email platforms to ensure that your email design and functionality are consistent across different platforms.</li><li><strong>Operating system preview.</strong> With this feature, you can test your email on different operating systems to ensure that it looks and functions correctly, regardless of the operating system.</li><li><strong>Browser preview.</strong> This feature allows you to test your email on different browsers to ensure that your email design is consistent and functional on all popular browsers.<br></li><li><strong>Dark mode preview.</strong> With this feature, you can preview your email in both light and dark modes to ensure that it is legible and looks good on both modes.<br></li></ul><h2>Pricing</h2><p>FREE<br>The integration is free of charge, however, it does require a paid Litmus plan.</p><h2>Try it now!</h2><p>Try Infobip for free! <a href="https://www.infobip.com/signup?signup_source=Litmus">Click here</a> to sign up and start sending free personalized messages immediately from a single interface.</p><p></p><p>Webim occupies a leading place in the ratings of online counseling systems. Among the clients of the service are federal-level banks, online stores, retail chains, etc. Webim partners are the largest outsourcing contact centers, system integrators and vendors of the contact center market. <br></p><p>Make official mailings in the most popular messenger in Russia with the Infobip WhatsApp integration for Webim. <br></p><p>Currently, WhatsApp is the most popular messenger in Russia (58% of smartphone users actively communicate in it). The ability to contact the company of interest in it is an absolute advantage in the eyes of such a user. And integration with Webim will allow operators to respond to such users without running additional software.</p>