Exchange Archive - Page 6 of 9 - Infobip Partnership Program

Leverage Infobip WhatsApp great customer engagement capabilities and communicate to your Contacts directly from Leadsquared. LeadSquared is a cloud-based marketing automation and customer relationship management (CRM) solution for businesses of all sizes.<h2>Communicate with your end users directly from LeadSquared over WhatsApp </h2><ul><li>Send WhatsApp from LeadSquared. Send WhatsApp messages globally with 2 billion customers worldwide.</li><li>End-to-end encryption. Ensure all conversations are secure and compliant.</li><li>Rich media. To enrich the communication, and keep customers engaged, different kinds of rich media can be used: images, videos, files, location sharing, contacts, web links, audio files, buttons, product messages, list messages, and stickers.</li><li>Real-time reporting and analytics.</li><li>Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.</li><li>New product promotion. Inform your customers about a new product available or an upgrade of an existing one.</li><li>Special offers. Engage your customers if you have a special discount or offer that they cannot miss.</li><li>Cart abandonment/form drop. Re-engage customers who show strong intent to buy a specific product or service.</li><li>Re-engagement messages. Send messages to engage existing or new customers. </li><li>Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.</li></ul>LeadsBridge bridges the gaps in your marketing and advertising tools using data-in-count integrations with CRMs/Email Software. LeadsBridge connects over 370 tools with the most popular advertising platforms and lead generation sources, including tailor-made integrations.<h2>Connect data across all customer touchpoints to provide contextual conversations to customers over SMS </h2><ul><li>Send SMS from LeadsBridge. With global SMS coverage, you don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.</li><li>Redundant connectivity and intelligent routing. Ensure your message follows the best delivery path with high delivery rates because of the 700+ direct operator connections.</li><li>Real-time status updates. We know when there is an error on the message end, so you can react and engage the customer through another channel.</li><li>Create marketing communication connections with Infobip SMS and Facebook Leads Ads, Google Sheets, MailChimp, ActiveCampaignc, HubSpot, Pipedrive and more. Connect your CDP over LeadsBridge and create new or upload existing Infobip SMS in tags, and create new or upload existing Infobip people in tags.</li></ul>Creatio is a premium vendor of process-driven cloud-based software for marketing, sales and service automation. Over 6,500 companies worldwide use Creatio to manage customer-facing processes and deliver amazing customer experiences. With Infobip, Creatio use cases are empowered by the most widespread messaging channels today, SMS and Viber. <h2>Automate workflows and customer journeys to reduce time to value and increase marketing efficiency</h2><ul dir="" ><li>Send SMS and Viber from Creatio Business process management. Creatio set of tools to effectively manage business processes, including process modeling, execution, monitoring and analysis including notifications via Infobip SMS and Viber.</li><li>Send an SMS and Viber to any contact from your Creatio list. Infobip messaging platform automatically recognizes stored contact numbers.</li><li>Track customer messaging history. Easily view messages exchanged with any customer.</li><li>Global SMS coverage and high delivery rates. You don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily with redundant connectivity and intelligent routing.</li><li>Viber Verified account. Get your blue tick. Get recognized with a verified sender name, and send messages with a blue tick.</li><li>Viber rich media. Influence conversion rates. Boost customer engagement using images, videos, and URLs in your messages, using up to 1,000 characters.</li><li>Fallback option. Guarantee delivery every time, any time. Use the Infobip fallback option to ensure your messages always reach your customers. Combine Viber notifications with SMS –through a single platform.</li><li>Personalize messages. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.</li><li>Track Performance. Get real-time analytics at your fingertips. Including delivery receipts so you can track the status of your messages.</li><li>Local support. 24/7 support in 10 different languages.</li><li>Special offers. Engage your customers if you have a special discount or offer that they cannot miss.</li><li>Re-engagement messages. Send messages to engage existing or new customers. </li></ul>Integration between Infobip and Synerise allows you to send SMS from Infobip to a dynamically created customer segment in the Synerise platform.<h2>Smart communication for amazing customer experience backed by AI</h2><ul><li>Send SMS. With global SMS coverage you don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.</li><li>Redundant connectivity and intelligent routing. Ensure your message follows the best delivery path with high delivery rates because of the 700+ direct operator connections.</li><li>Personalize messages. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.</li><li>Real-time status updates. We know when there is an error on the message end, so you can react and engage the customer through another channel. </li></ul>Pipedrive is a web-based CRM and pipeline management tool, designed to help small teams manage complex and long processes. Manage your Pipedrive workflows and keep your daily tasks, meetings, and sales opportunities on track with Infobip Notifier. Get activity reminders directly to a mobile device, empower your salespeople, and be sure they will react on time. <h2>Integrate SMS with your CRM and make sure your salespeople never miss a thing</h2><ul dir="" ><li>Ever missed a deadline, meeting or an important call with an important customer? Get notified on time.</li><li>SMS is a great choice for sending important information and reminders. Infobip Notifier enables sending scheduled SMS messages triggered by various activities on Pipedrive.</li><li>Infobip’s SMS integration is ideal for every sales team member – from sales executives to sales administrators because it keeps them focused and engaged. </li></ul><h2>Add SMS capabilities to Pipedrive CRM with Infobip Notifier</h2><ul><li>Send SMS. With global SMS coverage, you don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.</li><li>Redundant connectivity and intelligent routing. Ensure your message follows the best delivery path with high delivery rates because of the 700+ direct operator connections.</li><li>Be reminded and take action. Set automatic reminders and get an SMS in a predefined timeslot.</li><li>Communicate with their team members. Notifications can be sent to team members when tasks are assigned.</li><li>Track sales opportunities, daily tasks and meetings. Define which activities need to be triggered with the SMS Notifier. </li></ul><h1>How it works? </h1><h2>Connect Pipedrive with Infobip</h2>To enable SMS capabilities in Pipedrive, you will need an Infobip account and a Pipedrive API token. If you do not have an Infobip account, you can get it <a href="https://www.infobip.com/signup?signup_source=PipedriveSMS">here</a>. As for acquiring the Pipedrive API token, follow <a href="https://support.pipedrive.com/hc/en-us/articles/207344545">these steps</a>.<h2>Create a Pipedrive webhook using the form </h2>To obtain SMS notification capabilities, you have to create a Pipedrive webhook linked to Infobip. The first step is to generate a webhook URL and help you with that you can use our URL creator tool. Fill out the form and generate an appropriate webhook url.We have integrated with PubNub, a secure global Data Stream Network (DSN) and real-time infrastructure-as-a-service (IaaS) company that offers APIs for building secure real-time Mobile, Web, and IoT apps. Building real-time apps with PubNub is easy. With Infobip SMS function even easier.<h2>Optimize resources with Infobip SMS API and easily send text messages </h2><ul dir="" ><li>Send SMS. With global SMS coverage, you don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.</li><li>High delivery rates because of the 700+ direct operator connections, which increases the speed of delivery and redundancy, reduces grey routes and low latency.</li><li>Redundant connectivity and intelligent routing. Ensure your message follows the best delivery path. Intelligent Delivery.</li><li>Failover. Failover is enabled and used to switch over to SMS in cases where a primary communication – Push Notifications, fails to deliver a message. </li><li>Real-time reporting and analytics. Built real-time dashboards that are meant to provide immediate actionable insight.</li><li>Personalize messages. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.</li><li>Auto Alerts. Send reminders for important information and reminders. With an SMS alert, you can reach the user who might miss the critical information on the dashboard and trigger SMS notifications for IoT devices when something wrong is detected.</li><li>Real-time messages. Distribution and delivery of messages designed to be consumed or otherwise in real-time.</li><li>Transactional notifications. Users can receive updates on orders, schedule deliveries and pick-ups, or receive a reminder for appointments.</li><li>Re-engagement messages. Send messages to engage existing or new customers. Drive e-commerce shoppers back to your mobile store with customized content and exclusive offers via SMS.</li><li>Invite new users into your Chat for Mobile and Web. Bring new users into your chat by extending a social invite link via SMS. SMS-based social Invites allow existing chat users to recommend it to their contacts and friends with only one tap, and without ever leaving your app.</li></ul>Mambu integration with Infobip’s SMS API enables Mambu clients, microfinance institutions worldwide to quickly and easily send real-time automatic notifications to their customers over the SMS channel and improve security by implementing SMS-based 2-factor authentication. In the latter instance, the SMS channel is used for the delivery of authentication PINs needed when accessing online services. <h2>Build great banking experiences with Mambu with Infobip SMS </h2><ul dir="" ><li>Send SMS. With global SMS coverage you don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily. </li><li>Redundant connectivity and intelligent routing. Ensure your message follows the best delivery path with high delivery rates because of the 700+ direct operator connections.</li><li>Real-time status updates. We know when there is an error on the message end, so you can react and engage the customer through some other channel. </li><li>Local support. 24/7 support in 10 different languages.</li><li>Ensure Security. Provide verification and authentication codes to customers during login via fast and secure SMS messages. </li><li>Real-time messages. Distribution and delivery of messages designed to be consumed or otherwise in real-time. </li><li>One-time passwords. Authenticate the phone number of your potential customers by sending them a 2FA.</li></ul>OmniChat enables cross-channel support for customers on a single interface for agents. Use WhatsApp and SMS with Jira Service Management and advance your customer relationships to meaningful, personalized, and contextual messages – on the channels they prefer.<h2>Be with your customers at every touch-point of their journey with Jira and Infobip SMS and WhatsApp </h2>Customer support. World-class support to create the best possible SMS and WhatsApp solution that will engage the customers. <ul><li>Send SMS and WhatsApp messages. Reach your customers via their preferred channel and enable customers to raise requests and send feedback via SMS and WhatsApp 2-way communication.</li><li>Real-time messages. Distribution and delivery of messages designed to be consumed or otherwise in real-time.</li><li>Personalized customer profiles. Agents can create a complete customer profile overview.</li><li>Global reach. You don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily to 2 billion customers worldwide.</li><li>Redundant connectivity and intelligent routing. Ensure your message follows the best delivery path.</li><li>WhatsApp rich media. To enrich communication, and keep customers engaged, different kinds of rich media can be used: images, videos, files, location sharing, contacts, web links, audio files, buttons, product messages, list messages, and stickers.</li><li>WhatsApp rich message templates. Templates are used to ensure messages are personalized and unified. They can be enriched with numerous media options to make sure they stand out.</li><li>WhatsApp reply buttons. Help customers choose from up to three personalized response options when talking to a chatbot or live agent.</li><li>Real-time status updates. We know when there is an error on the message end, so you can react and engage the customer through some other channel.</li><li>Local support. 24/7 support in 10 different languages.</li><li>Configure a custom project and request type for numbers.</li><li>Add a phone number for existing JSM Customers and switch to omni-communication.</li></ul><h2>Pricing </h2>Application is charged depending on the number of seats you have. You can see the calculation on the <a href="https://marketplace.atlassian.com/apps/1223887/omnichat-for-jira-service-management?hosting=cloud&tab=pricing">link</a>. Separate messaging plans apply for SMS and WhatsApp. It's a simple pay-as-you-go model per sent message. Top up your account and start sending messages right away. No commitments or hidden fees. Quadient Inspire Messenger helps businesses send SMS messages using Infobip solutions, track the delivery status, manage the sent and scheduled messages, and view detailed statistics in real-time. Quadient’s customer communications management (CCM) platform, Inspire, allows to extend existing communication templates to new channels, enabling business users and subject matter experts to directly own the content featured across omnichannel projects, without implementing new digital-only solutions or engaging expensive agencies. WebEngage, a full-stack marketing automation platform, is integrating with Infobip to provide SMS and WhatsApp as the latest engagement channel for its users. Achieve higher conversions and revenue by unlocking WhatsApp as an engagement channel for businesses. Engage offline with personalized and actionable SMS messages to create seamless brand experiences. Backed by real-time insights and intuitive features, the bound is to deliver high-impact messages each time.<h2>Deliver hyper-personalized engagement via Infobip SMS and WhatsApp through WebEngage</h2><ul dir="" ><li>Send SMS and WhatsApp messages. Reach your customers globally with Infobip SMS and WhatsApp, and don't think about the location of your customer or local regulations, we have you covered so you can scale easily.</li><li>WhatsApp rich media. To enrich the communication, and keep customers engaged, different kinds of rich media can be used: images, videos, files, location sharing, contacts, web links, audio files, buttons, product messages, list messages, and stickers.</li><li>WhatsApp rich message templates. Templates are used to ensure messages are personalized and unified. They can be enriched with numerous media options to make sure they stand out.</li><li>Real time reporting and analytics. Optimize your Campaigns using data from your Dashboard that shows reports of messages that were sent, delivered, or sent in error.</li><li>Onboarding. Simplify the sign-up and onboarding process.</li><li>Customer engagement. Engage the Customer with the relevant content and increase their lifetime value.</li><li>Lead generation. Generate and nurture leads with triggered messages sent on the right channel at the right time, omnicahnnel campaigns.</li><li>Operational efficiency. A single interface lets you communicate effectively over multiple channels.</li><li>Retention. Increase retention by building one-on-one relationships with customers via cross-channel support.</li></ul><h2>Prerequisites </h2><ul dir="" ><li>Integration is free of charge. Additional messaging costs are applied per your consumption.</li><li>Infobip account with access to the Portal with available SMS channel and WhatsApp channel. <a href="https://www.infobip.com/signup?signup_source=InfobipWebEngage" title="Start your free trial">Start your free trial</a>. </li><li>WebEngage solution.</li></ul>