<p >Genesys PureCloud Trunks, powered by Infobip SIP, provide a comprehensive solution for contact centers aiming to deliver high-quality, reliable voice communications to customers worldwide. Infobip’s SIP integration with Genesys PureCloud ensures low-latency, secure voice calls, allowing customer service teams to connect with clients seamlessly and efficiently.</p><h2 >Key Features</h2><ul > <li >Global Coverage: Infobip’s extensive SIP network enables reliable connections with customers worldwide, supporting international communication needs.</li> <li >Superior Call Quality: High-fidelity, low-latency voice transmission ensures clear communication, vital for delivering excellent customer experiences.</li> <li >Advanced Capabilities: Includes intelligent call routing, failover, and traffic management, ensuring availability and scalability for high call volumes.</li></ul><h2 >Use Cases</h2><ul > <li >Customer Service: Connect global contact center agents with customers on a secure and stable platform, improving resolution times and customer satisfaction.</li> <li >Remote Collaboration: Facilitate seamless internal calls for distributed teams, allowing for efficient cross-regional collaboration.</li> <li >Omnichannel Experience: Integrate voice with Genesys PureCloud’s other channels, such as chat and email, for a unified and seamless customer experience.</li></ul><h2 >How It Works</h2><p >Infobip SIP trunks connects directly with Genesys PureCloud , enabling voice traffic to be routed securely over Infobip’s global IP network. This setup ensures that each call—whether inbound or outbound—is handled with clarity and stability. The combined solution leverages Infobip’s infrastructure for international reach and Genesys PureCloud’s robust contact center features, providing an ideal setup for enterprises looking to enhance customer interactions across regions. Together, they offer a powerful, flexible voice solution tailored for modern contact centers.</p><h2>This app is only available in the United States.</h2><p>Cisco Webex Trunks, integrated with Infobip SIP, offer a powerful solution for enterprises seeking reliable, high-quality voice connectivity to enhance both customer engagement and internal collaboration. Infobip's SIP trunks connect seamlessly with Cisco Webex, delivering secure, low-latency voice communication that meets the demands of global contact centers and enterprise teams.</p><h2>Infobip SIP Trunks enhance Cisco Webex connectivity<br></h2><ul><li>Global Coverage: Infobip's extensive SIP network supports international communication, enabling teams to connect with customers and colleagues anywhere.</li></ul><ul ><li>High Call Quality: Low-latency, high-fidelity voice calls ensure clear and consistent communication, essential for customer satisfaction and effective collaboration.</li><li>Advanced Features: Includes call routing, failover capabilities, and capacity management, ensuring high availability and scalability.</li></ul><h2>High-quality voice connectivity for customer and team collaboration<br></h2><ul><li>Customer Service: Connect global contact center agents with customers on a secure and stable platform, improving resolution times and customer satisfaction.</li></ul><ul ><li>Remote Collaboration: Facilitate seamless internal calls for distributed teams, allowing for efficient cross-regional collaboration.</li><li>Unified Communications: Integrate voice with Cisco Webex's video and messaging features to create a fully unified communication solution.</li></ul><h2 >How it works?</h2><p>Infobip SIP trunks connect directly to Cisco Webex, allowing enterprises to route voice traffic over a reliable IP-based connection. This integration optimizes voice quality, minimizes latency, and ensures that every call—whether for customer service or team collaboration—is clear and dependable. By leveraging Infobip's global infrastructure, Cisco Webex Trunks provide enterprises with the reach and performance needed to handle high call volumes across regions, making it a robust solution for both customer-facing interactions and internal teamwork.<br></p><p >The Infobip Omni-Channel for WooCommerce plugin empowers WooCommerce merchants to deliver seamless, personalized customer experiences by integrating Infobip's powerful communication platform – SMS, email, and data exports – into their online store. This solution enhances customer engagement and retention by enabling timely and targeted communications throughout the entire customer journey.</p><h2 >Unlock the potential of your WooCommerce store by enabling conversational features</h2><ul><li><b>Enhanced Customer Communication.</b> Automatically send order updates, promotional messages, and alerts via SMS or transactional emails, ensuring customers stay informed and engaged.</li><li><b>Personalized Marketing.</b> Export customer eCommerce data directly to the Infobip People (CDP) Platform, allowing for data-driven, personalized marketing campaigns.</li><li><b>Unified Communication Channels.</b> Manage all customer communications from a single platform, leveraging the Infobip SMS Gateway and Email API for reliable and efficient outreach.</li></ul><h2 >Close the gap between your brand and your customers through timely and relevant communication</h2><ul><li>E-commerce merchants looking to improve customer engagement through real-time communication and marketing automation – all based on clear eCommerce data streams</li><li>Businesses seeking to optimize marketing campaigns by exporting and analyzing customer data into Infobip People for personalized messages and marketing automations.</li><li>Stores aiming to increase customer satisfaction with reliable email and SMS updates for order processing, shipping, and promotional notifications.</li></ul><h2 >Stay in touch with your WooCommerce customers on their preferred channel</h2><ul ><li><strong>SMS Notifications.</strong> Send automated or manual SMS messages triggered by WooCommerce events (e.g., order status changes, promotions).</li><li><strong>Transactional Email Integration.</strong> Improve email deliverability by replacing default PHP / WordPress emails with Infobip’s reliable transactional email service.</li><li><strong>Data Export for Infobip People.</strong> Seamlessly export customer data, including order history and interaction details, for analysis and personalized campaigns on the Infobip People Platform.</li><li><strong>Opt-in/Opt-out Control.</strong> Customers can easily manage their SMS notification preferences, ensuring compliance with privacy regulations.<br></li><li><strong>Live Chat.</strong> Integrate Infobip Live Chat solution into WooCommerce store.<br></li></ul><br><h1 >How it works?</h1><h2 >Open your Infobip account</h2><p >Log in to your Infobip account with available channels. If you don’t have an Infobip account, you can open one <a href="https://www.infobip.com/signup" title="here">here</a>.   </p><p ></p><h2 >Connect to your WooCommerce store</h2><p >Download the application from Neuralab GitHub repository and install the compressed files as a new plugin to yours WordPress / WooComemrce instance. </p><p></p><h2 >Upload WooCommerce data to Infobip CPD People</h2><p >Easely export WooCommerce customers data and import it to Infobip CDP People. Use the data to start launching personalized marketing campaigns.</p><p >For more information on how to set up this integration, visit our <a href="https://www.infobip.com/docs/integrations/woocommerce-messaging" title="documentation.">documentation.</a></p><br><p >ApiX-Drive is a tool that helps create integrations independently and optimize SMS communications. Thanks to the implementation of automation, enterprises and individual workers can significantly reduce the time spent on data processing, minimize possible errors, and focus their efforts on solving strategic tasks.</p><h2 >Automation of SMS Communications</h2><p >The implementation of SMS marketing automation provides numerous advantages that help businesses optimize communication with customers:</p><ul > <li ><b>Time and resource savings.</b> Automating routine tasks (mass SMS mailings, order confirmation messages, or appointment reminders) significantly reduces the workload for employees.</li> <li ><b>Minimization of errors.</b> Automating data transfer allows minimizing the risk of errors that may occur during manual data entry.</li> <li ><b>Increased response speed.</b> Companies can instantly respond to customer actions. For example, purchase confirmations, delivery notifications, or responding to customer inquiries occur automatically without delay.</li> <li ><b>Scalability.</b> The ability to process thousands or even millions of requests without involving additional resources. This is crucial for large or expanding companies.</li></ul><h2 >Using ApiX-Drive</h2><ul > <li >ApiX-Drive is a convenient solution for integrating services to maximize the automation of workflows. The online connector ensures effective connection between different platforms and stable data transfer between them around the clock.</li> <li >The process of working with the ApiX-Drive service is as simple as possible. After registering a personal account, the user can start integrating the selected systems. First, they define the data source, which can be any online service: CRM systems, Google services, task managers, databases, etc. The second step is selecting the receiver, where the data will be transferred. If you use Infobip for SMS marketing, you should select this service.</li> <li >An important feature of ApiX-Drive is the ability to customize each integration in detail according to your needs. Users can set up data filters if necessary so that only the information they require is transferring. Additionally, they can use IF/Else logic, the AI TOOLS module, and other features. The final step of setting up the integration is selecting the data update interval. Thus, the data remains up-to-date without user intervention. A properly configured connection between systems instantly automates the routine task of data transfer.</li></ul><h2 >Integration Use Cases for Infobip</h2><ul > <li ><b>Google Sheets + Infobip Integration.</b> Allows for automatic message sending to clients based on data from spreadsheets. For example, when a new row with contact information appears in the table, Infobip can send an SMS order confirmation. This is a convenient solution for e-commerce businesses aiming to ensure instant communication with clients.</li> <li ><b>HubSpot + Infobip Integration.</b> Such a connection allows improving marketing campaigns through automated messages. When a new lead is added to HubSpot, Infobip can send them personalized SMS messages. This integration simplifies client interaction, helping to maintain high engagement levels.</li> <li ><b>Airtable + Infobip Integration.</b> By connecting these platforms, message sending can be automated based on data in Airtable. For instance, when an order status is updated in Airtable, Infobip sends the client an SMS about the status change. This helps improve transparency and timely customer notifications about important events.</li> <li ><b>Salesforce CRM + Infobip Integration.</b> It allows automating message sending to clients depending on actions in CRM. For example, when a new deal is created or its status changes, Infobip can send an SMS to inform the client about important changes.</li> <li ><b>Notion + Infobip Integration.</b> This connection can be used for automating communication with the team or clients. For example, when information about projects is updated in the Notion database, Infobip can send SMS notifications to responsible team members. This keeps all project participants updated without the need to manually send messages.</li></ul><p ></p><h2 ></h2><p >Boost customer engagement, personalize interactions, and generate high-quality leads with Infobip AI chatbot builder seamlessly integrated into Oracle Responsys. Engage your customers through their preferred channels, such as WhatsApp, Viber, SMS, and RCS.</p><h2 >Create real-time interactions that drive high-quality leads  </h2><ul > <li ><b>Native Chatbot Builder.</b> Design and deploy intelligent chatbots directly within the Responsys interface, eliminating the need to switch between platforms.</li> <li ><b>GenAI-Powered Conversations. </b>Leverage the power of Infobip's GenAI technology to create chatbots that deliver natural, human-like interactions, fostering trust and improving customer satisfaction.</li> <li ><b>Omnichannel Communication.</b> Reach your customers on their preferred channels, including WhatsApp, Viber, SMS, and RCS for a truly customer-centric experience.</li> <li ><b>Cloud Contact Center Integration.</b> Ensure a smooth transition between chatbot and live agent interactions with a seamless connection to your cloud contact center.</li> <li ><b>Enriched Personalization.</b> Transfer end-user metadata between Responsys and Infobip AI chatbot builder and back to personalize chatbot interactions and track customer journeys effectively.</li></ul><h2 >Enable real-time marketing for Oracle Responsys</h2><ul > <li ><b>Real-time marketing.</b> Engage your customers in real-time after engaging them with a promo offer. Answer questions like working hours or details about the promotional discounts.</li> <li ><b>Lead qualification.</b> Increase the quality of your MQLs. Give your sales only high-quality leads.</li> <li ><b>Data enrichment.</b> Get to know your customers through their interactions with messaging channel and collect first party data.</li></ul><h2 >Take your customer interactions to the next level with Infobip AI chatbot builder for Oracle Responsys</h2><ul > <li ><b>Increased Customer Engagement.</b> Respond to customer inquiries 24/7 with intelligent chatbots and improve your customer satisfaction.</li> <li ><b>Increase your Lead Conversion Rate. </b>Qualify leads and capture valuable customer data through interactive chatbot conversations.</li> <li ><b>Improve your time to close the deal. </b>Your sales are getting data that enable them to be more personalized with their offering.</li> <li ><b>Streamlined Workflows. </b>Design, deploy, and manage chatbots directly within the familiar Responsys interface while keeping customer data in the same place.</li></ul><h1 >How it works?</h1><h2 >Open your Infobip account</h2><p >Log in to your Infobip account with available channels. If you don’t have an Infobip account, you can open one <a href="https://www.infobip.com/signup?signup_source=OracleResponsysCxOmni" title="here">here</a>.  </p><p >Multi-account support is enabled. On the same Oracle instance, you can have multiple Infobip accounts connected and combine different Infobip account senders.</p><h2 >Connect to your Oracle Responsys</h2><p >Visit our <a href="https://www.infobip.com/docs/integrations/oracle-responsys-answers" title="documentation">documentation</a> for more information on how to set up this integration and how to build interactive engagement programs in Responsys.</p><p >Power up your multi-channel customer engagement platform by integrating SMS, RCS, and WhatsApp. This will add a new level of interactivity and reach to your Emarsys Automation Center. Deliver rich, personalized messaging experiences and connect with your customers through their preferred channels. </p><h2 >Reach more customers with SMS, RCS and WhatsApp directly from Emarsys</h2><ul > <li ><b>Send SMS messages to your customers globally through Emarsys Automation Center</b>. You don't have to think about your customers' locations or local regulations; we have you covered so you can scale easily.</li> <li ><b>Send RCS and WhatsApp messages to your customers over Emarsys Automation Center webhook nodes.</b> Connect with customers globally and optimize costs by selecting the most cost-effective channel. </li> <li ><b>Personalize messages.</b> Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.</li> <li ><b>End-to-end encryption.</b> Ensure all conversations are secure and compliant.</li> <li ><b>RCS and WhatsApp rich media messages.</b> To enrich communication and keep customers engaged, different kinds of rich media can be used: images, videos, files, location sharing, web links, audio files, and buttons.</li> <li ><b>WhatsApp rich message templates.</b> Templates are used to ensure messages are personalized and unified. They can be enriched with numerous media options to make sure they stand out.</li></ul><h2 >Streamline customer engagement</h2><ul > <li ><b>Provide a unique customer experience.</b> Engage effortlessly with automated, relevant messaging that reaches customers anywhere in the world.</li> <li ><b>Boost conversion rates.</b> Enhance marketing campaigns with exclusive promotions, personalized discounts, and timely offers to drive sales.</li> <li ><b>Elevate customer communication.</b> Offer discounts, loyalty rewards, and special offers through SMS, RCS, and WhatsApp at every stage of the customer journey.</li> <li ><b>Welcome messages.</b> Greet new customers when they download your app, visit your website for the first time, or create an account.</li> <li ><b>Celebrate special occasions.</b> Make customers feel valued by sending personalized messages and offers on birthdays, anniversaries, and other milestones.</li> <li ><b>Abandoned cart reminders.</b> Nudge customers to complete their purchases when items are left in their cart, encouraging them to return to your store.</li> <li ><b>Price drop alerts.</b> Notify customers when an item's price drops, providing them with an option to subscribe for updates and ensuring they don't miss out.</li></ul><h1 >How it works?</h1><h2 >Log in to your Emarsys account</h2><p >Infobip SMS is natively available in Emarsys. Learn more about how to activate Infobip SMS with Emarsys <a href="https://help.emarsys.com/hc/en-us/articles/4408838328337-Overview-Self-service-SMS-onboarding" title="here">here</a>.</p><h2 >Set up the RCS and WhatsApp sender in the Infobip Portal</h2><p >Verify your RCS and WhatsApp number and contact the Infobip support team.</p><h2 >Activate the integration in the Emarsys</h2><p >Enable Infobip RCS and/or WhatsApp as a channel under the Emarsys Automation Center and launch integrated campaigns.</p><p >For more information on how to set up this integration, visit our <a href="https://www.infobip.com/docs/integrations/sap-emarsys-messaging" title="documentation">documentation</a>.</p><p > </p><br><p >Unlock seamless communication with Braze and Infobip to elevate your customer engagement. Connect Infobip comprehensive messaging solutions to your Braze campaigns, enabling personalized interactions across multiple channels. Deliver personalized, effective communication that resonates with your customers, wherever they are. Expand beyond SMS and ensure customers receive messages on their preffered channels.</p><h2 >Implement the most effective messaging channels to boost your Braze campaigns</h2><ul dir="" ><li><strong></strong><b>Send SMS, RCS, MMS, Viber, Messenger, Instagram, Apple Messages for Business, LINE and Zalo messages and use Video and Voice directly from Braze</b> engage to customers worldwide.</li><li><b>Personalize messages</b>. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click. <br></li><li><b>Rich media messages</b>. To enrich communication, and keep customers engaged, different kinds of rich media can be used: images, videos, files, location sharing, contacts, web links, audio files, buttons, product messages, list messages, and stickers. Utilize the features of RCS, Viber, Messenger, Instagram and Apple Messages for Business channels. <br></li><li><b>Real-time status updates</b>. We know when there is an error on the message end, so you can react and engage the customer through another channel all presented on reporting and analytics dashboards. <br></li><li><b>Global SMS coverage</b>. Reach your customers worldwide with high delivery rates due to 700+ direct operator connections, which increase the speed of delivery and redundancy, reduce grey routes, and low latency and makes SMS a perfect channel for a failover option.<br></li><li><b>Local support</b>. 24/7 support in 10 different languages.<br></li></ul><h2 >Nurture lasting customer relationships to accelerate business growth</h2><ul dir="" ><li><b>Enable real-time customer engagement</b>. Through trigger-based customer journeys, organizations can initiate customer journeys in real time, select the most suitable channel for each individual, and respond to customer actions at crucial moments.</li><li><b>Win customers and earn loyalty faster</b><b>.</b> Real-time customer journeys are truly an end-to-end experience.</li><li><b>Retention</b>. Increase retention by building one-on-one relationships with customers via cross-channel support.</li><li>Personalize customer experiences with AI. Leverage AI-powered recommendations for content, channels, and analytics to drive relevant actions.<br></li><li><b>Onboarding</b>. Simplify the sign-up and onboarding process.</li><li><b>Abandoned Cart</b>. Nudge customers to continue shopping in your store when they leave items in the cart but do not complete the order. You can also alert customers when an item is back in stock or when item's price has dropped.<br></li><li><b>Send reminder notifications</b>. Send automated messages reminding customers of meetings, webinars and other events. <br></li><li><b>Lead generation</b>. Generate and nurture leads with triggered messages sent on the right channel at the right time, omnichannel campaigns. </li></ul><h1 >How it works?</h1><h2 >Open your Infobip account</h2><p >Log in to your Infobip account. If you don’t have an Infobip account, you can open one <a href="https://www.infobip.com/signup" title="here">here</a>.</p><h2 >Enable desired channel in Braze</h2><p >Connect your Infobip account to Braze. Braze offers Infobip SMS as one of native providers. For any other channel please send your request to <a href="mailto:[email protected]" title="[email protected]">[email protected]</a>.</p><br><p >HumanFirst combines data and genAI with human expertise to help companies find and solve real problems. Drive retention, reduce costs, and improve CX with data-driven decisions.</p><h2 >Drive Revenue with Data<br></h2><ul dir="" ><li><strong>Leverage LLMs with your Conversations data to understand your customers</strong> without manually analyzing transcripts or waiting months in your busy data team’s project queue. </li><li><b>Manage custom, cross-dimensional analyses without code.</b> Get competitive insights across transcripts, surveys, forums, reviews, support tickets, and more.</li><li><b>Speed up feedback loops between business and data.</b> Find and action insights that matter while they matter. Capitalize on upsell signals, find customer friction points, and fix problems quickly–all within your Infobip communications suite.</li></ul><h2 >Reduce Operational Costs</h2><ul dir="" ><li><b>Identify your agents’ biggest time wastes</b> and alleviate them through Infobip’s automation solutions.</li><li><b>Break solution silos and understand what’s working</b> across support, sales, marketing, and product. Focus your investment on the channels and strategies that drive results.</li><li><b>Build, test, and improve chatbots deployed through Answers</b>, Infobip’s chatbot building platform, to optimize every customer interaction. Serve more customers faster with less resources.</li></ul><h2 >Do More with AI</h2><ul dir="" ><li><b>Collaborate across teams</b> in a flexible and compliant data + AI playground. Build competitive customer engagement strategies that go beyond the limits of single-purpose tools.</li><li><b>Reliable AI for real business results.</b> Test prompt and data workflows on controlled data subsets, then run them at scale to analyze and generate data with accuracy and trust.</li><li><b>Equip every team with a new way to work.</b> Free up your developers and empower your non-technical experts – business analysts, CX specialists, marketing, product, and sales professionals – to work effectively with LLMs. Low-code data engineering meets AI efficiency, with a human expert always in the loop.</li></ul>HumanFirst offers enterprise-grade security with SOC2 Compliance, advanced workspace permissions, and optional on-premise deployment. View our <a href="https://www.humanfirst.ai/privacy-policy" title="privacy policy">privacy policy</a>.<h1 >How it works?</h1><h2 >Connect HumanFirst with Conversations</h2><p >Login to HumanFirst and navigate to the Integrations tab. Select “Add Integration,” then select “Infobip” and input the requested requirements to connect your Conversations account. To purchase a full HumanFirst subscription, <a href="http://www.humanfirst.ai/book-a-demo" title="schedule a meeting">schedule a meeting</a> with the HumanFirst team. </p><h2 >Import Conversations Data</h2><p >With the integration set up, you can import Conversations data directly into a HumanFirst workspace. Your data is embedded on upload.</p><p ></p><h2 >Bring Your Own Model</h2><p >Within HumanFirst you can connect to any LLM, and switch between models for different tasks. Navigate to the Integrations tab, select “Add Integration,” choose your model provider(s) and input your API key(s).</p><h2 >Build Your Own Workflow</h2><p >Engineer prompts to summarize and structure your data for the task at hand; extract custom insights, analyze conversations at scale, or generate new data. Easily group, label, and organize your work within the HumanFirst platform.</p><p></p><p >For more information on how to set up this integration, visit our <a href="https://docs.humanfirst.ai/docs/integrations/infobip/" title="documentation">documentation</a>.<br></p><p>Unlock the vast potential of the WeChat ecosystem for your business with our seamless integration. The Covision WeChat Connector bridges the gap between one of the world's most popular social platforms and Infobip, a leading communication platform, ensuring your brand stays connected, engaged, and relevant.<br></p><b><br></b><h2>Business Value</h2><ul dir="" ><li><p><strong>Extended Reach:</strong> Tap into WeChat's billion-plus base, expanding your brand's presence and reach in key markets.<br></p></li><li><p><strong>Enhanced Customer Experience: </strong>Deliver timely customer service responses directlz through WeChat, fostering increased customer loyalty.</p></li></ul><br><h2>Key Features</h2><ul dir="" ><li><p><strong>Bi-directional Sync: </strong>Real-time syncroniyation between Infobip and WeChat, ensuring data consistency and accuracy.<br></p></li><li><p><strong>Flexible Communicaton Strategy:</strong> Interact with customers in WeChat through Infobip's chatbot platform or handover to a live agent in Conversations.<br></p></li></ul><h2><br></h2><p>Seamlessly send messaging conversion events back to Meta for comprehensive reporting, and unlock the potential of unified analytics that combine ads and People CDP, Infobip customer data platform,  metrics.</p><h2>Revolutionize your Meta Ads Reporting analytics and enhance your marketing strategy<br></h2><ul><li><p>Send Purchase or LeadSubmitted conversion events with conversion value mapped to click-to-WhatsApp click ID generated by Meta. Click-to-WhatsApp click ID is available as an attribute inside the Answers chatbot whenever users start the session through an ad.</p></li><li><strong>Simplify data integration. </strong>One API to ingest and share data across multiple messaging platforms (WhatsApp) and channels (website, app, stores, messaging) since the app is using already existing Conversions API for sending conversion events.</li><li><strong>Analyze ad performance in the Infobip portal.</strong> See how many users saw the ad, how many users clicked on an ad, the number of new prospects, the budget spent, and ROAS.<br></li></ul><h2>Improve the value of digital investments<br></h2><ul><li><strong>Generate new leads through click-to-WhatsApp ads.</strong><br></li><li><strong>Purchase products through WhatsApp chat by using WhatsApp payments</strong> (available for India & Brazil). For other countries, payments can be made by leading users to external payment providers with custom integration.</li><li><strong>Re-engage customers with promotional messages</strong> based on the outcomes of the chatbot conversation.</li><li><strong>Check the campaign performance in real time. </strong>Our clients can make informed decisions and adapt and optimize campaigns based on analytics.</li><li><strong>Measure results.</strong> Our clients can take measurements beyond the conversion to better understand their customers and enable future personalization.</li></ul><h1>How it works?<br></h1><h2>Connect to Facebook account</h2><p>Log in to your Infobip account with available Answers, Infobip chatbot building platform, and/or WhatsApp channel. After adding the integration to your Infobip account, connect it to your Facebook account.</p><h2>Track your purchases and lead submissions over click-to-WhatsApp ads</h2><p>Enable the Answers block for the Purchase and LeadSubmitted conversion event and optimize future add targeting based on these signals. These signals will be used for optimization of ad targeting in the future.</p><h2>Enjoy a single source of truth in the Infobip portal</h2><p>Track end-to-end behavior data with Click-to-chat ad analytics, and data pulled from Facebook Ads Reporting are available in People Analytics. Advertising performance in People, the Infobip customer data platform, will provide data once the Facebook account is successfully connected to this application.</p><p>For more information on how to set up this integration, visit our <a href="https://www.infobip.com/docs/integrations/meta-conversions-for-business-messaging">documentation</a>.<br></p>