SMS for Optimove

Personalize journeys at scale with customer insights and AI-led orchestration with Infobip SMS for Optimove.

Engage your customers via the most reliable channel in the world

• Send SMS. With global SMS coverage, you don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.
• High delivery rates because of the 700+ direct operator connections, which increase the speed of delivery and redundancy, reduce grey routes and low latency.
• Real time reporting and analytics. Full SMS reporting within Optimove analytics and unique URL clicks and URL tracking in channel metrics.
• Personalize messages. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click.
• Local support. 24/7 support is available in 10 different languages for triggered campaigns.
• Custom delivery report endpoint. Customers are able to define where they want to receive delivery reports.
• Delivery Time Window. Define the time frame, days and timezone when they want to send messages to their customers so clients avoid sending messages during the weekend or during a specific time of the day.

Gain customer loyalty for life with Optimove and Infobip

• Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
• New product promotion. Inform your customers about a new product available or an upgrade of an existing one or of other types of bets they can place.
• Special offers. Engage your customers if you have a special discount or offer that they cannot miss.
• Abandoned Cart. Nudge customers to continue shopping in your store when they leave items in the cart but do not complete the order.
• Re-engagement messages. Send messages to engage existing or new customers to place a bet in your shop by sending them unique vouchers for free bets and other special offers or include links to drive traffic to your website.
• Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.
• Send real-time odds. When a betting opportunity that requires quick action presents itself, you can text your customers with the current odds in a matter of seconds.
• One-time passwords. Authenticate the phone number of your potential customers by sending them a 2FA.
• Feedback/Surveys. Ask customers for feedback or send polls or surveys to gather more information. Engage customers to opt-in for exclusive offers and tips.
• Reward loyal customers. Reward those customers who opt into your communications with exclusive offers and benefits to constantly increase bets placed.
• Perfect timing. This feature comes in handy when you don’t want to disturb your customers during the night or you want to send messages only during a specific period for optimal conversion.

• Optimove solution.