Infobip chatbot building platform on Microsoft Azure

Host your Infobip Answers instance on Microsoft Azure

Now you can always be there for your customers with Infobip's chatbot-building platform, Answers on Azure. Easily create and deploy rule-based or AI chatbots over a variety of channels. Natively integrated with easy API integration with other external systems. Whether it's WhatsApp, Facebook Messenger, Viber, Live Chat, SMS, Google Business Messages, or RCS, Answers on Azure lets you reach your customers where they want, when they need.

The chatbot-building platform for improved customer support at a lower cost

  • Use one-of-a-kind entry points to capture leads. Set up accounts automatically and securely verify new users.
  • Boost conversion rates by using a perfectly trained chatbot. Use a chatbot to interact with prospects in real-time and engage them with offers when they are ready to buy
  • Engage customers post-purchase with targeted offers. Keep in touch with customers using a chatbot to offer special discounts and encourage repeat purchases.
  • Drag and drop codeless builder. Easily build a chatbot using simple drag-and-drop elements or pre-defined templates to create your ideal conversation flow.
  • Multilingual customer support. Speak to your customers in the language of their choice with a multilingual chatbot.
  • Secure authentication. Authenticate interactions and protect your customer data, without impacting the customer experience.
  • Multiple chatbots in one channel. Build and deploy multiple chatbots in your customers preferred channels to satisfy all your use cases.
  • Call API. Connect with any external API directly from the chatbot, allowing maximum flexibility and use case coverage.
  • Use code in your chatbot flow. Use built-in coding elements or build your own for data processing, data formatting, and context forming.
  • Test before launch. Use our chatbot simulation tool before launch to ensure that all interactions are delivered properly, and the user experience is as smooth as possible.

Purchase Infobip over Microsoft Azure Marketplace and utilize MACC benefits

Infobip chatbot building platform, Answers, is MACC eligible on Microsoft Azure Marketplace and you can use a subscription related to your Azure agreement to purchase it.

  • Receive a single, consolidated monthly bill from Microsoft that includes your Azure Marketplace purchases and other Azure charges.
  • Infobip chatbot building platform, Answers, is Azure-approved and certified. You can be sure that this solution meets high standards in all areas.

How it works?

Open your Microsoft Azure Marketplace

Enter your Microsoft Azure Marketplace credentials and subscribe to one of the Answers plans available.

Create your chatbot experience in Answers

Easily build your chatbot and improve customer satisfaction by providing important information, instantly.

Activate your chatbot

Point customers to your chatbot using a QR code, phone number, Live Chat popup and more.

For more information on how to set up your chatbot, visit our documentation.


  • Microsoft Azure Marketplace account. You will need an active Azure account to use the Infobip chatbot building platform over the Microsoft Azure Marketplace and utilize MACC benefits.
  • Free trial available. Try out now Infobip chatbot building platform, Answers, by clicking here.

About the creator

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.