Infobip Chatbot Tools

Add geolocation and file management to your Answers chatbot

Empower automatic conversations with advanced features and improved user experience with enhanced Infobip chatbot features that enable you to convert files directly in the chatbot via Base64 and use the power of geolocation in your chatbot conversations with users. Expand the capabilities of Infobip Answers with Infobip Tools in just one click.

Close the buying process in your customers favorite digital channel interface

  • Automatically share your nearest location. Depending on the customer's location, automatically share the nearest location of your store, service, boutique, branch, vending machine, ATM, or any other place you want to highlight to drive visits to that place. Use the geolocation distance calculator for answers.
  • Data security and scalability. Seamlessly convert confidential files such as photos, scans and text sent by users into base64-encoded text that is easier to store in your database. Easily optimize the processes in your ecosystem directly from our chatbot.

How it works?

Create your chatbot experience in Answers

Build intelligent chatbots to engage, support, and generate leads.

Activate Infobip Tools

With one click enable extra features such as geolocation distance calculator and Base64 encoder.

Activate your chatbot

Point customers to your chatbot using a QR code, phone number, Live Chat popup, and more.

For more information on how to set up this integration, visit our documentation.


  • Integration is free of charge. Additional messaging costs are applied per your consumption.
  • Active Infobip account. Start your free trial.

About the creator

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.