Cisco Webex Trunks

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Cisco Webex Trunks, integrated with Infobip SIP, offer a powerful solution for enterprises seeking reliable, high-quality voice connectivity to enhance both customer engagement and internal collaboration. Infobip's SIP trunks connect seamlessly with Cisco Webex, delivering secure, low-latency voice communication that meets the demands of global contact centers and enterprise teams.

Infobip SIP Trunks enhance Cisco Webex connectivity

• Global Coverage: Infobip's extensive SIP network supports international communication, enabling teams to connect with customers and colleagues anywhere.

• High Call Quality: Low-latency, high-fidelity voice calls ensure clear and consistent communication, essential for customer satisfaction and effective collaboration.
• Advanced Features: Includes call routing, failover capabilities, and capacity management, ensuring high availability and scalability.

High-quality voice connectivity for customer and team collaboration

• Customer Service: Connect global contact center agents with customers on a secure and stable platform, improving resolution times and customer satisfaction.

• Remote Collaboration: Facilitate seamless internal calls for distributed teams, allowing for efficient cross-regional collaboration.
• Unified Communications: Integrate voice with Cisco Webex's video and messaging features to create a fully unified communication solution.

How it works?

Infobip SIP trunks connect directly to Cisco Webex, allowing enterprises to route voice traffic over a reliable IP-based connection. This integration optimizes voice quality, minimizes latency, and ensures that every call—whether for customer service or team collaboration—is clear and dependable. By leveraging Infobip's global infrastructure, Cisco Webex Trunks provide enterprises with the reach and performance needed to handle high call volumes across regions, making it a robust solution for both customer-facing interactions and internal teamwork.