SMS for BigCommerce

Connect with your web shoppers via Infobip SMS on BigCommerce

Infobip SMS for BigCommerce is an app that allows BigCommerce store owners to send messages to their customers via SMS throughout their journey.

Reach your web shoppers via Infobip SMS throughout their journey

  • Send SMS from BigCommerce. Reach your customers worldwide with high delivery rates due to 700+ direct operator connections, which increase the speed of delivery and redundancy, reduce grey routes, and low latency.
  • Real-time status updates. We know when there is an error on the message end, so you can react and engage the customer through some other channel.
  • Local support. 24/7 support in 10 different languages.
  • SMS Reports. View SMS Delivery and Rejected reports with customizable views within the extension.
  • Templates. Customize and personalize notification messages sent to customers.
  • Insert Variables. Insert variables, such as “Customer first name” or “Customer last name” into your content templates with a simple click.
  • Order Updates. Real-time updates to customers when their item is purchased, all the way to delivery, shipment, holding, cancelation, and refunds.
  • Abandoned Cart. Nudge customers to continue shopping in your store when they leave items in the cart but do not complete the order.


  • Integration is free of charge. Additional messaging costs are applied per your consumption.
  • Infobip account with access to the Portal with available SMS channel. Start your free trial now.
  • BigCommerce solution.

About the creator

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.