DNK Infotelecom
Digital transformation solutions
About the company
DNK is the leading provider of omnichannel customer service solutions to Call Centers and Contact Centers in Brazil and LatAm. We specialize in developing high-performance products, solutions, and services for clients seeking to elevate customer experience (CX). DNK provides an integrated omnichannel platform, which connects all customer service channels (WhatsApp, voice, web and chat, social, and others), with quick customer data retrieval. Integrated with Analytics, the platform offers a complete strategic view of the customer journey. The Brazilian market recognizes its expertise, and DNK has been awarded for its solutions and business cases. Operating in Brazil and LatAm
Regions of operations
Brazil
Products
Answers, Conversations, CPaaS, Moments
Primary specialty
ISV - Customer Service Support
