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Partner Library / DNK Infotelecom

Digital transformation solutions

https://www.dnkinfotelecom.com.br

About the company

DNK is the leading provider of omnichannel customer service solutions to Call Centers and Contact Centers in Brazil and LatAm. We specialize in developing high-performance products, solutions, and services for clients seeking to elevate customer experience (CX).

DNK provides an integrated omnichannel platform, which connects all customer service channels (WhatsApp, voice, web and chat, social, and others), with quick customer data retrieval. Integrated with Analytics, the platform offers a complete strategic view of the customer journey.

The Brazilian market recognizes its expertise, and DNK has been awarded for its solutions and business cases.

Operating in Brazil and LatAm

Regions of
operations

Latin America

Industry focus

Communication Services, Finance, Retail & E-commerce

Products

Answers,Conversations,Moments,CPaaS

Primary specialty

ISV - Software Development, System Integrator