Infobip SMS for BigCommerce is an app that allows store owners to send messages to their customers via SMS throughout their journey.
- Leverage the power of industry leading global cloud communications platform with 700+ direct mobile operator connections in over 200 countries, to reliably send customer notifications.
- Supported notifications include order completion, hold, shipped, canceled, and refunded; an item getting back in stock; customers leaving items in the cart and not completing an order; and more.
- With Infobip SMS for BigCommerce, store owners can provide efficient customer service, boost conversion, and increase customer loyalty – all under one roof.
Infobip SMS for BigCommerce functionality includes:
- Order Updates. Notify customers when their order has been completed, held, shipped, canceled, or refunded.
- Abandoned Cart. Nudge customers to continue shopping when they leave items in the cart without completing their order.
- Templates. Customize and personalize notification messages sent to customers.
- Personalize messages Insert customer data, such as “Customer first name” or “Customer last name”, into your content templates with a simple click.
- View SMS Delivery and Rejected reports with customizable views within the extension.
About the integrator
Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.