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Platforms / BigCommerce

Reach your web shoppers via Infobip SMS throughout their journey

About the
integration

Infobip SMS for BigCommerce is an app that allows store owners to send messages to their customers via SMS throughout their journey.

  • Leverage the power of industry leading global cloud communications platform with 700+ direct mobile operator connections in over 200 countries, to reliably send customer notifications.
  • Supported notifications include order completion, hold, shipped, canceled, and refunded; an item getting back in stock; customers leaving items in the cart and not completing an order; and more.
  • With Infobip SMS for BigCommerce, store owners can provide efficient customer service, boost conversion, and increase customer loyalty – all under one roof.

Infobip SMS for BigCommerce functionality includes:

  • Order Updates. Notify customers when their order has been completed, held, shipped, canceled, or refunded.
  • Abandoned Cart. Nudge customers to continue shopping when they leave items in the cart without completing their order.
  • Templates. Customize and personalize notification messages sent to customers.
  • Personalize messages Insert customer data, such as “Customer first name” or “Customer last name”, into your content templates with a simple click.
  • View SMS Delivery and Rejected reports with customizable views within the extension. 

About the integrator

Infobip

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.

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