Take advantage with Infobip WhatsApp and Webim
About the
integration
Webim occupies a leading place in the ratings of online counseling systems. Among the clients of the service are federal-level banks, online stores, retail chains, etc. Webim partners are the largest outsourcing contact centers, system integrators and vendors of the contact center market.
Make official mailings in the most popular messenger in Russia with the Infobip WhatsApp integration for Webim.
Currently, WhatsApp is the most popular messenger in Russia (58% of smartphone users actively communicate in it). The ability to contact the company of interest in it is an absolute advantage in the eyes of such a user. And integration with Webim will allow operators to respond to such users without running additional software.
About the integrator
Webim is an online consulting service that seamlessly integrates with company's entire IT infrastructure. Webim developers worked in the largest IT companies in Russia, and managers are experts in how to reduce the cost of contact centers, increase the level of customer service, integrate text channels without compromising business processes.