Prudence Analytics and Software Solutions Private Limited – Konnect Insights

Konnect Insights (A platform by Prudence Analytics and Software Solutions Private Limited), enhances your Infobip-powered customer communication strategy by enabling seamless integration. This powerful integration ensures that customer interactions on your and competitors’ socials are captured, managed, and resolved directly within your Infobip system, streamlining operations and improving efficiency across your customer service teams.With this integration, businesses can leverage Konnect Insights' robust social listening capabilities to monitor brand conversations across web and multiple social channels.