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Message customers on their preferred channel via Campaigns or directly to Contact/Lead with Infobip

About the
integration

Use Infobip SMS, WhatsApp and Viber for SalesForce Sales Cloud integration to perform use cases such as: 

  • Personalized, targeted marketing campaigns in just one click. Improve the ROI of your marketing efforts.
  • Sales meeting and event reminders. Improve attendance rates with automated reminders a few days or hours beforehand.
  • Understand your customer satisfaction. Execute NPS or CSAT surveys and get actionable insides.
  • Integrations support SMS, WhatsApp and Viber
  • Get delivery reports directly to Salesforce

Infobip Viber integration enables you to engage your customer through their preferred channel and in that way get more interaction.

  • Personalized, targeted marketing campaigns in just one click. Improve the ROI of your marketing efforts.
  • Sales meeting and event reminders. Improve attendance rates with automated reminders a few days or hours beforehand.
  • Understand your customer satisfaction. Execute NPS or CSAT surveys and get actionable insides.
  • Integration supports Viber rich text media sending

About the
integration

Use Infobip SMS, WhatsApp and Viber for SalesForce Sales Cloud integration to perform use cases such as: 

  • Personalized, targeted marketing campaigns in just one click. Improve the ROI of your marketing efforts.
  • Sales meeting and event reminders. Improve attendance rates with automated reminders a few days or hours beforehand.
  • Understand your customer satisfaction. Execute NPS or CSAT surveys and get actionable insides.
  • Integrations support SMS, WhatsApp and Viber
  • Get delivery reports directly to Salesforce

Infobip SMS integration enables you to engage your customer through their preferred channel and in that way get more interaction.

  • Send SMS over Campaigns to Contacts and/or Leads
  • Send SMS directly to Contact or Lead
  • Message activities sent directly to customer are available in customer profile
  • Message activities sent over Campaign are available in bulk reports in Salesforce

About the
integration

Use Infobip SMS, WhatsApp and Viber for SalesForce Sales Cloud integration to perform use cases such as: 

  • Personalized, targeted marketing campaigns in just one click. Improve the ROI of your marketing efforts.
  • Sales meeting and event reminders. Improve attendance rates with automated reminders a few days or hours beforehand.
  • Understand your customer satisfaction. Execute NPS or CSAT surveys and get actionable insides.
  • Integrations support SMS, WhatsApp and Viber
  • Get delivery reports directly to Salesforce

Infobip WhatsApp integration enables you to engage your customer through their preferred channel and in that way get more interaction.

  • Send WhatsApp over Campaigns to Contacts and/or Leads
  • Send WhatsApp directly to Contact or Lead
  • Text and media templates supported
  • Message activities sent directly to customer are available in customer profile
  • Message activities sent over Campaign are available in bulk reports in Salesforce

About the integrator

Infobip

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.

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