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Platforms / Microsoft Dynamics 365 Sales

Enable users to communicate with leads, contacts, and accounts on Microsoft Dynamics 365 Sales through Infobip SMS and WhatsApp

Sending SMS and WhatsApp text messages from Dynamics 365 Sales has never been easier and more simple with Infobip!

Use Cases

  • Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
  • New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
  • Product promotion. Send personalized coupons to existing or potential customers and increase sales.
  • Special offers. Engage your customers if you have a special discount or offer that they cannot miss.
  • Abandoned Cart. Nudge customers to continue shopping in your store when they leave items in the cart but do not complete the order.
  • Re-engagement messages. Send messages to engage existing or new customers.
  • Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.
  • Event or meeting reminders. Send automatic messages to your customers to remind them of upcoming meetings, webinars, online sessions, etc.
  • Auto Alerts. Send reminders for payments due dates to drive sales and build customer loyalty.
  • Feedback/Surveys. Ask customers for feedback or send polls or surveys to gather more information.
  • Personalize messages. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click. Build Infobip Messaging Campaigns to customize and personalize your text messages.

Features

  • Select one or multiple records from your Contacts and Accounts Lists to send messages to.
  • Global reach. 2 billion customers worldwide.
  • Rich media. To enrich the communication, and keep customers engaged, different kinds of rich media can be used: images, videos, files, location sharing, contacts, web links, audio files, buttons, product messages, list messages, and stickers.
  • Rich message templates. Templates are used to ensure messages are personalized and unified. They can be enriched with numerous media options to make sure they stand out.
  • Real time reporting and analytics. Optimize your Campaigns using data from your Dashboard that shows reports of messages that were sent, delivered, or sent in error.

Prerequisites

  • Infobip account with access to the Portal with available WhatsApp channel.
  • Microsoft Dynamics 365 Sales solution.

Pricing

It's a simple pay-as-you go model per sent message. Top-up your account and start sending messages right away. No commitment or hidden fees.

Free trial

Still not sure this plugin is right for you? Create an Infobip account and get 50 messages, free. Start here.

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Sending SMS and WhatsApp text messages from Dynamics 365 Sales has never been easier and more simple with Infobip!

Use Cases

  • Welcome messages. Greet your new customers when they have downloaded your app, visited your website for the first time, or created an account.
  • New product promotion. Inform your customers about a new product available or an upgrade of an existing one.
  • Product promotion. Send personalized coupons to existing or potential customers and increase sales.
  • Special offers. Engage your customers if you have a special discount or offer that they cannot miss.
  • Abandoned Cart. Nudge customers to continue shopping in your store when they leave items in the cart but do not complete the order.
  • Re-engagement messages. Send messages to engage existing or new customers.
  • Special occasions. Make customers feel special by wishing them or sending them offers on occasions such as Birthdays, Anniversaries, etc.
  • Event or meeting reminders. Send automatic messages to your customers to remind them of upcoming meetings, webinars, online sessions, etc.
  • Auto Alerts. Send reminders for payments due dates to drive sales and build customer loyalty.
  • Feedback/Surveys. Ask customers for feedback or send polls or surveys to gather more information.
  • Personalize messages. Insert customer data, such as "Customer first name" or "Customer last name", into your content templates with a simple click. Build Infobip Messaging Campaigns to customize and personalize your text messages.

Features

  • Select one or multiple records from your Contacts and Accounts Lists to send messages to.
  • Global SMS coverage. You don't have to think about the location of your customer or local regulations, we have you covered so you can scale easily.
  • Real time reporting and analytics. Optimize your Campaigns using data from your Dashboard that shows reports of messages that were sent, delivered, or sent in error.

Prerequisites

  • Infobip account with access to the Portal with available SMS channel, WhatsApp channel and Viber channel.
  • Microsoft Dynamics 365 Sales solution.

Pricing

FREE

Integration is free of charge. Additional messaging costs are applied per your consumption.

Free Trial

Try Infobip for free with 100 free SMS messages! Sign up to start sending free personalized messages immediately across SMS, WhatsApp and Viber, all from a single interface. Click here to access.

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About the integrator

Infobip

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally.